About The Position

The Retail Sales Associate at Vuori connects with customers and communicates the brand’s values through product knowledge and an optimistic, helpful approach. The role contributes to a memorable customer experience and store performance by building customer relationships, supporting sales goals, and assisting with daily retail operations. Associates work as part of a fast-paced team and help maintain the store’s merchandising, inventory, cleanliness, and presentation.

Requirements

  • Availability to work nights, weekends, and holidays.
  • Adherence to scheduled shifts and punctuality.
  • Ability to develop relationships with customers and colleagues.
  • Ability to handle customer concerns positively and proactively.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to learn new procedures and processes quickly.
  • Strong organizational and follow-through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.
  • Eagerness to develop new skills and responsiveness to feedback.
  • Willingness to lift and move products, equipment, and boxes weighing up to 30 lbs.
  • Willingness to stay active and move throughout the store during each shift.
  • Willingness to reach, bend, and use a step stool or ladder when needed.
  • Willingness to work in an environment with bright lights and music.
  • Willingness to work as part of a team in a fast-paced retail environment.

Responsibilities

  • Build lasting relationships with customers and provide an unforgettable customer experience.
  • Work with the sales team to provide excellent customer service and greet customers in a timely, authentic, and engaging manner.
  • Prepare fitting rooms, locate sizes, and provide knowledgeable feedback about merchandise style and fit.
  • Achieve sales goals in a team-based commission environment.
  • Develop product knowledge, including knowledge of the broader fashion landscape and activewear, to serve as a customer resource.
  • Assist with projects while maintaining focus on the customer experience, and communicate inventory needs.
  • Stock the sales floor every evening and collaborate with management on inventory management.
  • Clean the retail store regularly, including floors and bathrooms.
  • Understand and execute cash-control procedures, including bank deposits and petty cash.
  • Assist with implementing and maintaining merchandising and visual directives.
  • Keep the selling floor neat, clean, organized, and aligned with the correct visual image.
  • Identify and communicate product concerns promptly.

Benefits

  • Savings and Retirement Plan
  • Generous Vuori Discount and Industry Perks
  • Wellness and Fitness benefits
  • Team pooled commission
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