Retail Sales Associate – Full Time

Autozone • Wilmington, NC

20d

About The Position

AutoZone store teams provide customer service by helping customers find automotive parts and solutions, maintaining inventory, and supporting store operations. The Retail Sales Associate delivers customer service, contributes to sales and store performance, and helps create a knowledgeable, positive retail environment. The role includes providing automotive product advice, assisting with product selection, maintaining merchandise, supporting customers with basic installations and diagnostics, and working with store managers and teammates.

Requirements

• Must be at least 18 years old.
• Basic knowledge of automotive parts is required.
• Ability to lift, load, and deliver merchandise.
• Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

• High school diploma or equivalent (GED).
• Strong people skills and effective communication in both Spanish and English.
• Previous experience in automotive retail.
• Automotive Service Excellence (ASE) Certification.

Responsibilities

• Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
• Collaborate with managers and teammates to support a motivated, productive store environment; assist team members and demonstrate leadership in daily responsibilities.
• Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
• Restock merchandise, maintain store organization, follow cash-handling procedures and loss-prevention policies, and support smooth store operations.
• Use structured processes to complete tasks efficiently and follow company safety policies and use personal protective equipment (PPE).
• Stay current on automotive parts, tools, and promotions through AutoZone systems.
• Assist customers with wiper blade, battery, and light bulb installations.
• Use diagnostic tools to read codes from customer vehicles and recommend solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed