Retail Sales Associate (Emporia #22)
About The Position
The Retail Sales Associate supports the day-to-day operation of a Goodwill store by performing cashier and clerk duties and helping advance Goodwill Industries of Kansas’s mission to transform lives and communities through education, training, and employment. The role provides customer service, operates the cash register, handles merchandise, assists with donations, and helps maintain a clean, attractive, and safe store. The associate may perform administrative and record-keeping tasks when the store manager or assistant manager is absent. The position involves sorting, inspecting, hanging, rotating, and stocking clothing and other merchandise; identifying items that are not saleable; cleaning shelves and other store areas; responding to customers in person and by phone; and assisting donors with donations that may need to be removed from vehicles. The associate also supports people with disabilities or barriers to employment and participates in their goals. The position has no minimum qualifications set and exercises no supervision.
Requirements
- No minimum qualifications are set.
- Ability to sort, pair, and inspect shoes and to count and keep simple records.
- Ability to perform the physical duties described, including lifting, carrying, pushing, and pulling merchandise and donations.
- Ability to stand or sit for extended periods while working with footwear.
- Commitment to Goodwill’s mission and to working with individuals who have disabilities or barriers to employment.
- Demonstrate teamwork, accuracy, customer service, quality, fashion sense, ethics and trust, product knowledge, oral communication, and safety and security.
Responsibilities
- Maintain a clean and attractive store, including cleaning wares shelves, floors, and restrooms.
- Provide courteous customer service, greet customers, answer basic questions, and respond to requests in person or by phone.
- Operate the cash register, ring up sales, make correct change, and bag merchandise.
- Change hanging merchandise as needed, pull merchandise as instructed, and maintain familiarity with merchandise and its location.
- Sort, pair, inspect, hang, and rotate clothing, textiles, shoes, and other saleable merchandise; identify and remove unsaleable items in accordance with company procedures.
- Stock merchandise and move clothing racks, carts, and containers between production and sales-floor areas.
- Assist with receiving donations, including removing donations from donors’ vehicles when needed.
- Follow cash-handling, check-cashing, employee-purchase, safety, security, and fire-prevention procedures.
- Perform administrative and record-keeping duties as required when the store manager or assistant manager is absent, including preparing store reports, making daily deposits, and maintaining employee purchase forms.
- Maintain helpful and courteous relations with customers and co-workers and support store goals and the organization’s mission.
- Attend required meetings, report safety-policy violations, maintain confidentiality, and perform other duties as assigned.
Benefits
- Employee Assistance Program
- Employee Referral Bonus
- Tuition Reimbursement Program
- Employee discount at Goodwill Industries of Kansas stores
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
