Retail Sales Associate (Seasonal)

New Balance•Round Rock, TX
•Onsite

About The Position

Retail Sales Associates help New Balance retail stores operate smoothly and provide exemplary customer service. They use product knowledge and proper selling techniques to assist customers throughout the transaction process while positively representing the New Balance brand. Associates help customers find and fit suitable products, maintain an orderly and well-stocked sales floor, support loss prevention, and follow safety procedures. This is a seasonal position in Round Rock, Texas.

Requirements

  • Must be at least 18 years of age.
  • Strong customer service and verbal communication skills.
  • Demonstrated ability to work effectively in a team environment.
  • Familiarity with cash register functions.
  • Ability to perform basic math quickly.
  • Willingness to work a flexible schedule that may include weekends and holidays.
  • Ability to lift 4 pounds frequently and a maximum of 8 pounds occasionally.
  • Ability to kneel or squat frequently, move product boxes weighing up to 50 pounds with assistance if necessary, stand for extended periods, climb ladders occasionally, and climb and descend stairs frequently depending on location.

Nice To Haves

  • Past retail experience is preferred, but not required.
  • Being a people person.

Responsibilities

  • Provide customer service using product knowledge, proper selling techniques, and the GUEST service model: greet customers, understand their needs, educate them about product features and benefits, solve problems or answer questions, and complete transactions through suggestive selling, multiple selling, and effective closing.
  • Measure and fit customers with appropriate New Balance products.
  • Inform customers about current promotions.
  • Keep the sales floor neat, organized, and well stocked.
  • Ensure items are properly labeled and price marked.
  • Protect products by greeting customers, attaching and detaching security tags, monitoring floor merchandise, and reporting shrinkage and security violations.
  • Follow safety regulations, including proper lifting procedures, and promptly report accidents and near misses.

Benefits

  • Temporary associates receive three medical insurance options, dental insurance, vision insurance, and an associate discount.
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