Retail Sales Associate, Lakeview - Full Time

Macy's•Chicago, IL

About The Position

Bluemercury is seeking a passionate Beauty Expert to enhance customers’ beauty experiences through exceptional service, in-depth product knowledge, and expert beauty advice. The Beauty Expert drives sales and optimizes customer service through client interactions while building relationships. They advocate for beauty and consistently model best-in-class service by assisting clients and meeting their beauty needs. Awareness of current trends and the ability to connect with others are important to success in this role.

Requirements

Proven retail experience, preferably in the beauty industry.
One to two years of direct experience.
Strong interpersonal and communication skills, including the ability to share knowledge.
Passion for beauty and staying updated with current trends and products.
Ability to work flexibly, including days, evenings, weekends, and holidays.
Self-motivated, resourceful, and able to adapt quickly to changing priorities.
High school diploma or equivalent.
Ability to foster acceptance and respect and build authentic connections with colleagues, customers, and communities.
Ability to perform prolonged periods of standing and walking; frequent use of computers, handheld electronic equipment, and cash registers; reaching, crouching, kneeling, and stooping; and lifting and moving items weighing up to 25 pounds.
Ability to tolerate prolonged exposure to fragrance and home fragrance products.

Nice To Haves

Beauty certification.
Advanced authority and expertise in a specific brand.

Responsibilities

Build and maintain strong, personalized relationships with customers, and create a welcoming and inclusive atmosphere.
Maintain knowledge of beauty products across skincare, makeup, haircare, and fragrance categories, and stay current on products and industry trends.
Provide tailored product recommendations based on clients’ needs, preferences, and skin types.
Conduct product demonstrations and provide application tips.
Drive sales by communicating product benefits and promotions, and encourage repeat business by sharing information about loyalty programs and upcoming events.
Assist with stock management, product availability, and maintaining an organized, visually appealing store environment.
Participate in and occasionally lead in-store beauty workshops.
Collect customer feedback on products and services and share insights with management.
Support operational excellence and adapt to changing priorities.

Benefits

Inclusive, challenging, and fun work environment.
Empowerment to perform impactful work with tangible results.
Commission and bonus opportunities.
Merchandise discounts and gratis.
Paid time off (PTO) for full-time hourly employees.
Medical, dental, and vision coverage.
401(k).
Advancement opportunities and mentorship.
Employee Assistance Program with mental health and financial literacy resources.
Colleague Resource Groups and give-back/volunteer opportunities.