Seasonal Retail Sales Associate

TJX • Wauwatosa, WI

12d • Onsite

About The Position

The Retail Sales Associate is responsible for delivering a highly satisfied customer experience by engaging and interacting with customers, embodying customer experience principles, and maintaining a clean and organized store environment. The associate follows operational, merchandising, and loss-prevention standards and may be cross-trained in multiple areas to support business needs.

The role includes providing customer service, operating the register, promoting credit and loyalty programs, processing merchandise, maintaining sales-floor presentation and cleanliness, supporting store recovery and shrink-reduction efforts, and contributing to a safe and positive store culture. The associate follows company procedures and applicable labor laws, policies, and procedures, and performs other duties as assigned.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills, with attention to detail.
• Ability to multitask.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to lift heavy objects, with or without reasonable accommodation.
• Ability to work effectively with peers and supervisors.

Nice To Haves

• Retail customer experience preferred.

Responsibilities

• Engage and interact with customers to provide a highly satisfied customer experience.
• Model customer experience practices with internal and external customers.
• Support a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases and returns and count change according to operating procedures.
• Promote credit and loyalty programs.
• Follow merchandising philosophy, procedures, and standards.
• Process and prepare merchandise for the sales floor according to company procedures and standards.
• Initiate and participate in store recovery throughout the day as needed.
• Maintain sales-floor organization, cleanliness, and recovery standards and help maintain the entire store.
• Provide and accept recognition and constructive feedback.
• Adhere to labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.
• May work across multiple store areas to support business needs.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for those who meet service or hours requirements
• Medical, dental, and vision coverage for those who meet service or hours requirements
• Health savings account (HSA) for those who meet service or hours requirements
• Health care flexible spending account (FSA) for those who meet service or hours requirements
• Life insurance for those who meet service or hours requirements
• Short- and long-term disability for those who meet service or hours requirements
• Paid parental leave for those who meet service or hours requirements
• Paid holidays, vacation, and sick time for those who meet service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed