About The Position

AutoZone store teams provide customer service by helping customers find automotive parts and solutions, maintaining inventory, and supporting store operations. The Retail Sales Associate delivers customer service, assists customers with product selection and automotive advice, contributes to sales and store performance, and helps maintain a positive retail environment. The role also involves product and installation assistance, vehicle diagnostics support, and following company processes and safety policies.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates, support team members, and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions to enhance the customer experience and contribute to sales goals and store performance metrics.
  • Restock merchandise, maintain organization, follow cash-handling and loss-prevention policies, and support smooth store operations.
  • Use structured processes to complete assigned tasks and follow company safety policies, including using personal protective equipment.
  • Stay current on automotive parts, tools, and promotions using AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
  • Lift, load, and deliver merchandise.
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