Retail Sales Associate – Full Time

AutoZone•Monticello, NY
•$16 - $16

About The Position

AutoZone’s store teams are the frontline of WOW! customer service, helping customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide advice to enhance the shopping experience. They contribute to sales, store operations, and a positive, knowledgeable retail environment. As a Retail Sales Associate, you will deliver WOW! Customer Service by exceeding expectations and helping customers. The role offers opportunities for growth in an essential industry serving the motoring public.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication.
  • Collaborate with managers and teammates to create a motivated, productive store environment; support team members and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions to enhance the customer experience and contribute to sales goals and store performance metrics.
  • Restock and organize merchandise, follow cash handling and loss prevention procedures, and help keep store operations running smoothly.
  • Use structured processes to complete assigned tasks efficiently and follow company safety policies, including using personal protective equipment.
  • Stay current on automotive parts, tools, and promotions through AutoZone systems; assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
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