Retail Sales Associate, The Glen Centre - Part Time

Macy's • Los Angeles, CA

1d • Onsite

About The Position

Bluemercury is seeking a passionate Beauty Expert to enhance customers’ beauty experiences through exceptional service, product knowledge, and expert advice. The Beauty Expert drives sales and optimizes customer service while building relationships, advocating for beauty, and consistently modeling a high-quality service experience. The role involves supporting customers with their beauty needs and staying aware of current trends.

Requirements

• Proven retail experience, preferably in the beauty industry.
• One to two years of direct experience.
• Strong interpersonal, communication, and knowledge-sharing skills.
• Passion for beauty and staying current with industry trends and products.
• Ability to work flexibly, including days, evenings, weekends, and holidays.
• High school diploma or equivalent.
• Self-motivated and able to adapt quickly to changing priorities.
• Ability to foster acceptance and respect and build authentic connections with colleagues, customers, and communities.
• Ability to stand or walk for prolonged periods; frequent use of computers, handheld electronic equipment, and cash registers; reaching, crouching, kneeling, and stooping; and color vision.
• Ability to lift and move items weighing up to 25 pounds.
• Ability to tolerate prolonged exposure to fragrance and home fragrance products.

Nice To Haves

• Beauty certification.
• Advanced authority and expertise in a specific brand.

Responsibilities

• Build and maintain strong, personalized customer relationships and provide a welcoming, inclusive atmosphere.
• Develop and maintain knowledge of beauty products across skincare, makeup, haircare, and fragrance, as well as current products and trends.
• Recommend products tailored to customers’ needs, preferences, and skin types; demonstrate products and provide application tips.
• Drive sales by communicating product benefits and promotions, and encourage repeat business by sharing information about loyalty programs and upcoming events.
• Assist with stock management, product availability, and maintaining an organized, visually appealing store environment.
• Participate in and occasionally lead in-store beauty workshops.
• Collect customer feedback about products and services and share insights with the management team.
• Support operational excellence and adapt to changing priorities.

Benefits

• Commission and bonus opportunities.
• Merchandise discounts and gratis.
• Paid time off for full-time hourly employees.
• Medical, dental, and vision coverage, and 401(k).
• Advancement opportunities and mentorship.
• Employee Assistance Program with mental health and financial literacy resources.
• Colleague Resource Groups and give-back/volunteer opportunities.
• Inclusive, challenging, and fun work environment.
• Opportunity to perform impactful work with tangible results.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED