Seasonal Retail Sales Associate, Chula Vista Center

Macy's•Chula Vista, CA
•$17 - $21•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create holiday shopping experiences. You learn what customers need, provide personalized recommendations, and connect them with suitable products and services on the sales floor or in the fitting room. You use product knowledge and customer engagement to achieve sales goals, build trust, and inspire customer loyalty. You also help maintain a clean, organized, inviting shopping environment. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and best-selling items, and keeping current on trends and promotions. They welcome customers, build friendly relationships, and support the team. Throughout the day, they merchandise new receipts, process damages and testers and selected merchandise for return to vendors, update signs and pricing, and assist with merchandise moves. They share Loyalty program benefits, ensure customers have what they need, and provide a sincere farewell. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability to work days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Communicate effectively with customers, coworkers, and supervisors.
  • Read and understand employment policies and safety rules and procedures in English.
  • Meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful, eager to start a new venture, and adaptable to changing priorities.
  • Work independently and contribute to team dynamics.
  • Be comfortable handling electronic devices.

Responsibilities

  • Engage customers with a warm welcome and personalized conversations to understand needs and recommend products and services.
  • Work toward daily sales goals using customer engagement and effective selling behaviors.
  • Review sales goals, new arrivals, best-selling items, current trends, and promotions.
  • Maintain a clean, organized, and shoppable sales floor.
  • Merchandise new receipts and process damages, testers, and selected merchandise for return to vendors.
  • Update signs and pricing and support merchandise moves.
  • Share Loyalty program benefits, ensure customers have what they need, and thank them sincerely.
  • Collaborate with teammates and contribute to individual and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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