Seasonal Fulfillment and Receiving Support Associate, Chula Vista Center

Macy's • Chula Vista, CA

1d • Onsite

About The Position

The Seasonal Fulfillment and Receiving Support Associate is a back-of-house colleague who supports store operations, maintains inventory accuracy, and helps provide a smooth customer experience. The role includes receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; and monitoring alerts to ensure Buy Online Pickup In-Store (BOPS) orders are ready on time. The associate also helps maintain the stockroom and sales floor, interacts with customers, resolves issues, and contributes to operational excellence and store performance.

Work includes receiving and tagging merchandise, organizing the stockroom, recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. Associates provide helpful customer service, support curbside pickups and order fulfillment, share Loyalty program benefits, and help prepare the team for the next day. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities and work independently as well as with a team.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, and organize merchandise and maintain an orderly stockroom.
• Pick, pack, and retrieve orders from back-of-house storage, and deliver orders curbside.
• Monitor alerts and complete Buy Online Pickup In-Store orders on time.
• Help maintain the sales floor and fitting rooms by recovering areas, updating signs and pricing, restocking merchandise, and supporting merchandise moves.
• Greet customers, listen to their needs, resolve issues, and provide helpful service during store visits and curbside pickups.
• Share Loyalty program benefits and ensure customers have what they need.
• Complete orders and organize the stockroom to prepare the team for the next day.
• Work collaboratively with colleagues to support store and customer outcomes.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed