Retail Sales Associate – Full Time

Autozone•Ashtabula, OH

About The Position

AutoZone store teams provide customer service and help customers find automotive parts and solutions. Store employees maintain inventory, assist with product selection, and provide automotive advice while supporting sales, store operations, and a positive retail environment. The Retail Sales Associate delivers WOW! Customer Service, contributes to sales goals, and helps customers with automotive needs. The role includes assisting with product selection and installations, supporting store operations, and using diagnostic tools to help recommend solutions.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous automotive retail experience.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates, support team members, and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
  • Restock merchandise and maintain store organization.
  • Follow cash-handling procedures and loss-prevention policies.
  • Complete assigned tasks efficiently by following structured processes.
  • Follow company safety policies and use personal protective equipment (PPE).
  • Stay current on automotive parts, tools, and promotions using AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read vehicle codes and recommend solutions.
  • Lift, load, and deliver merchandise.
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