Retail Sales Associate, Gurnee Mills - Part Time

Macy's•Gurnee, IL
•$16 - $20•Onsite

About The Position

As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn customers’ needs, offer personalized recommendations, connect them with appropriate products and services, and use product knowledge and customer engagement to meet sales goals and build loyalty. The role also includes keeping the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they welcome customers and build friendly relationships, recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty-program benefits, and provide a sincere closing experience. They collaborate with teammates and work to improve individual and store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week; hours depend on business needs and colleague availability. All schedules include weekend shifts. The role requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities.
  • Ability to work independently and as part of a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

  • Deliver personalized, results-focused selling and genuine hospitality to customers.
  • Understand customer needs and recommend suitable products and services.
  • Engage customers, build relationships, and work toward daily sales goals.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Help keep the sales floor clean, organized, and ready for customers.
  • Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
  • Share loyalty-program benefits, ensure customers have what they need, and thank them sincerely.
  • Collaborate with colleagues and contribute to individual and store results.
  • Use computers, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

  • Competitive pay and benefits
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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