Seasonal Retail Sales and Recovery Associate, Cherry Hill

Macy's•Cherry Hill, NJ

2d•Onsite

About The Position

As a Retail Sales and Recovery Associate, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and keeping the sales floor customer-ready. You provide friendly, high-quality service and support the team in achieving sales goals. You prepare for the day by reviewing goals, new arrivals, top sellers, and promotions. Throughout the day, you welcome customers, have friendly and personal conversations, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. You share the benefits of the Loyalty program, ensure customers have what they need, and close interactions with a sincere thank-you. You collaborate with colleagues and work to improve service and store results. The role requires regular, dependable attendance and punctuality, and flexible availability for days, evenings, weekends, and holidays. Full-time colleagues are typically scheduled to work 30 or more hours per week; part-time colleagues are typically scheduled 12–24 hours per week. Hours depend on business needs and colleague availability.

Requirements

Communicate effectively with customers, coworkers, and supervisors.
Read and understand employment policies and safety rules and procedures in English.
Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Enjoy meeting people, learning about them, and sharing information.
Be resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
Be comfortable using electronic devices.
Meet physical requirements including talking, lifting, constant movement, standing, reaching, standing for at least two consecutive hours, lifting at least 25 pounds, stooping, kneeling, crouching, and climbing ladders.
Have close vision, color vision, depth perception, and focus adjustment.
Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Create a welcoming shopping experience through friendly, attentive customer service.
Keep the store clean, organized, visually engaging, and customer-ready.
Maintain merchandise displays and tidy fitting rooms.
Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
Welcome customers and create friendly, personal conversations.
Recover the sales floor and fitting rooms throughout the day.
Update signs and pricing and support needed merchandise moves.
Share Loyalty program benefits and ensure customers have what they need.
Support team sales goals and collaborate with colleagues to improve individual and store results.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice