Seasonal Retail Sales and Recovery Associate, Cielo Vista
About The Position
As a Retail Sales & Recovery Colleague at Macy’s, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and keeping the sales floor customer-ready. With a friendly, approachable attitude, you support customers and your team in achieving sales goals through consistent, high-quality service. You prepare for the day by checking that the sales floor is ready, reviewing goals, new arrivals, top sellers, and promotions, and staying informed and ready to sell. During the day, you engage with customers, maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. You share Loyalty program benefits, help customers with their needs, and close each interaction with a sincere thank-you. Colleagues support one another through honesty, care, and collaboration, and strive to improve and deliver individual and store results. The position requires regular, dependable attendance and punctuality, and flexible availability for days, evenings, weekends, and holidays. Macy’s states that full-time colleagues are typically scheduled for 30 or more hours per week and part-time colleagues for 12–24 hours; actual hours depend on business needs and colleague availability. The role involves frequent use of computers and other technology, including handheld equipment and a cash register. It also requires talking, lifting, continuous movement, standing, reaching, and other physical tasks.
Requirements
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, eager to start a new venture, and adaptable to changing priorities.
- Work independently and contribute to team dynamics.
- Be able to use electronic devices.
- Meet the physical requirements of the role, including talking, lifting, constant movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders.
- Stand for at least two consecutive hours and lift at least 25 pounds.
- Have close vision, color vision, depth perception, and focus adjustment.
- Frequently use computers and other technology, including handheld equipment and a cash register, and process register transactions.
Responsibilities
- Prepare the sales floor for customers and maintain a clean, organized, and customer-ready store.
- Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
- Welcome and engage customers through friendly, personal conversations and provide high-quality service.
- Recover and maintain the sales floor and fitting rooms throughout the day.
- Update signs and pricing and support needed merchandise moves.
- Share Loyalty program benefits, ensure customers have what they need, and conclude interactions with a sincere thank-you.
- Collaborate with colleagues to support customers and achieve individual and store results.
- Use handheld equipment, computers, and the cash register to perform job functions and process transactions.
Benefits
- Competitive pay and benefits
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
