RETAIL SALES AND MERCHANDISING SUPERVISOR

Micro Center • Dallas, TX

4d

About The Position

Micro Center is seeking a self-motivated, results-oriented Retail Sales and Merchandising Supervisor to lead sales floor activity and merchandising in a department at its technology superstore. The role focuses on customer service, sales results, associate development, inventory control, and execution of company standards. The supervisor may serve as floor leader or manager-in-charge when store managers are absent and supports store operations and human resources processes.

Requirements

• High school diploma.
• Proficiency in Microsoft Office.
• At least two years of experience in retail sales with direct accountability for sales and customer-service targets and merchandising standards, preferably in a lead or supervisory capacity.
• Ability to communicate professionally, handle multiple customers at once, and relate to people with varying levels of technical expertise.
• Ability to generate sales and execute corporate initiatives.
• Ability to lift up to 50 pounds and stand for prolonged periods.
• Availability for shifts before and after store hours; shifts may include mornings, nights, weekends, and holidays.

Responsibilities

• Lead sales floor activity to ensure associates greet customers and present credible product solutions, and ensure department customer satisfaction standards are met.
• Oversee execution of advertising sets and visual merchandising standards within the department.
• Supervise freight flow and merchandise processing, including cycle counts and tracking company assets through inventory control.
• Participate in staffing, training, and scheduling to ensure the department is staffed with competent associates; communicate issues to management.
• Coach associates and provide feedback on sales presentation, customer satisfaction, visual merchandising standards, and results.
• Participate in and lead opening and closing procedures.
• Serve as floor leader or manager-in-charge when store managers are absent.
• Support store operations by maintaining loss-prevention awareness and helping prepare for physical inventory.
• Partner with senior management and/or the Regional HR Manager as needed to ensure human resource issues are handled according to guidelines.
• Perform other duties and tasks as assigned.

Benefits

• Flexible schedules and excellent pay.
• Medical, dental, and vision coverage for regular full-time associates.
• Employee discount, including a Friends & Family Discount Program.
• Tuition reimbursement and education discounts.
• Paid time off for regular associates.
• 401(k) plan with company match.
• Vendor and company job training.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED