Retail Sales Ambassador - Dresses Multi-Vendor, Park Meadows - Full Time

Macy's•Lone Tree, CO

12h•$17 - $23•Onsite

About The Position

As an Ambassador, you drive sales by connecting with customers, sharing vendor product knowledge, and recommending additional items. You cultivate repeat clientele and serve as the expert for the vendor, brand, or area you represent. You communicate customer needs and shopping patterns to leadership and vendor partners, and execute strategic merchandising initiatives. The role is full-time; full-time colleagues are typically scheduled for 30 or more hours per week, with hours dependent on business needs and colleague availability.

Requirements

At least 1 year of previous selling or retail experience.
Ability to build relationships and convert customers into clients.
Energetic, positive attitude, vision, and creativity.
Self-starter who can work independently and as part of a team, with excellent time-management skills.
Ability to communicate and present information effectively to customers, peers, and all levels of management.
Excellent verbal and written communication and interpersonal skills, including the ability to collaborate across departments.
Comfort using computers, mobile devices, and radio frequency equipment.
Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 30 pounds; stoop, kneel, crouch, and climb ladders.
Ability to reach above eye level and perform tasks requiring color vision.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Provide an exceptional customer experience by making the customer the priority.
Greet customers, make product recommendations, and upsell.
Serve as a liaison between designated vendors, personal stylists, and store leadership.
Keep the sales floor neat, clean, and properly signed for sales and markdowns.
Create and implement best practices to drive sales, turn, and gross margin above company average.
Build brand-specific clientele to support local marketing.
Execute vendor and non-vendor events to increase sales.
Plan, organize, and lead customer-facing vendor-sponsored events with vendor partners, meeting sales and participation goals.
Use Macy’s point-of-sale systems and company devices to complete sales in a warm, celebratory manner.
Foster acceptance and respect and strengthen relationships with colleagues, customers, and communities.
Share customer needs and shopping patterns with leadership and vendor partners.
Execute strategic merchandising initiatives for the represented vendor, brand, or area.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice