About The Position

The Retail Sales Advanced Associate is a customer service specialist who reports to the Store Manager. The role focuses on exceeding customer expectations by listening to customer needs, identifying suitable products, providing in-depth product information, and completing sales. Associates also support store operations, maintain brand standards, assist with merchandise processing, and help address store issues. This is a part-time position averaging 12 or more hours per week, based on business seasonality, with open weekend availability required. The role requires physical activity, including prolonged standing and moving merchandise weighing at least 25 pounds. The company offers a starting wage of $19.00 per hour and promotion opportunities every three months based on individual performance.

Requirements

  • Strong communication skills.
  • Ability to calculate figures and amounts, such as discounts and percentages.
  • Ability to stand for long periods, read computer terminals, and push, pull, move, lift, or carry objects weighing at least 25 pounds.
  • Ability to maneuver around the sales floor and stockroom and perform repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.
  • High school diploma or GED, or six months of retail or related experience.
  • Average availability of 12 or more hours per week, based on business seasonality.
  • Open availability on weekends; religious exemptions will be considered.

Responsibilities

  • Meet and exceed sales goals.
  • Maintain brand and operational standards, including visual presentation and cleanliness.
  • Proactively manage customer needs and exceed expectations using the U.N.I.Q.L.O. service standard, the Uniqlo Fundamental Principles, and the six standard phrases.
  • Know fitting room standards and assist as needed.
  • Act as cashier when required and follow cashier protocol.
  • Process shipment and ensure all merchandise is represented on the sales floor in full size runs.
  • Assist management in identifying and resolving store issues.
  • Provide customers with product and brand knowledge.
  • Follow company policies and procedures and notify management of infractions.
  • Assist with special projects assigned by management.

Benefits

  • Competitive compensation starting at $19.00 per hour.
  • Promotion opportunities every three months based on individual performance.
  • Career advancement opportunities for driven team members who consistently deliver strong results.
  • Medical, dental, and vision coverage (full-time employees only).
  • 401(k) plan with 100% match on the first 3% contributed and 50% match on the next 2% contributed (full-time employees only).
  • Vacation and personal time off (full-time employees only).
  • Sick and wellness time off.
  • 30% employee merchandise discount.
  • Employee referral bonus.
  • Commuter benefits.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service