Retail Programs Coordinator - Winter Seasonal

Jackson Hole Mountain Resort•Teton Village, WY
•Onsite

About The Position

At Jackson Hole Mountain Resort, adventure isn't just a word – it's a way of life. Our shared passion for the mountains drives us to seek new challenges and embrace the thrill of outdoor experiences together. We believe that pushing boundaries, both on and off the mountain, leads to growth and fulfillment. Nourish your Wild Spirit: Rejuvenate your mind, body, and spirit in the inspiring mountain environment of the Tetons. Be Part of Something Bigger: Be part of a vibrant community of individuals who share a passion for nature, adventure, sustainability, and hospitality. Embrace your mountain experience: Embark on your journey of personal and professional growth.

Requirements

  • Snowcloud experience and knowledge
  • Proficient in Microsoft Office Suite
  • Excellent organizational skills and attention to detail.
  • Strong customer service skills.
  • Ability to lift a minimum of 75 lbs.
  • High school or GED.
  • Minimum 2 years previous experience in retail operations.

Responsibilities

  • Manage MSS referral program including reporting, orders, and Mountain Money processing.
  • Organize and execute all Employee Orders and Industry Pro Orders for JH Sports employees.
  • Manage Special Orders and warranties for JH Sports.
  • Maintain strong vendor and sales rep relationships for seamless Warranty, Employee Purchase, and Special-Order programs.
  • Manage UPS account and handle all shipping for JH Sports.
  • Order Retail, Rental, and Repair department supplies for JH Sports.
  • Maintain store safe including daily counts and making change.
  • Inventory control and help with bi-annual physical inventory process.
  • Maintains store presentation to meet all retail and rental visual standards.
  • Assists in beginning of season set-up and end of season breakdown.
  • Assist in daily operations of stores.
  • Help all JH Sports managers in training, managing, and motivating staff.

Benefits

  • Free JHMR ski pass
  • Free START bus pass
  • Working at the best location with proximity to lifts
  • Access to Retail shop forms
  • Free Ski/SB demos and rentals
  • Free repair/tuning work on your skis or snowboards
  • Discounts at all JHMR Food & Beverage locations
  • 40% in-store discount
  • Health and wellness discounts
  • Pro-deals through Expert Voice, Outdoor Prolink, POC, and more!
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