Retail Production Worker - Full Time

Goodwill Industries of West Michigan, Inc.•North Muskegon, MI

About The Position

The Retail Production Worker sorts and prices donated goods and materials, supporting the organization’s mission to change lives through the power of work. The role may include processing textiles and hardlines, receiving donations, handling materials, and operating a compactor. The position reports directly to the Salvage and Production Manager or Retail Store Manager and does not supervise others. Work is generally indoors, though occasional outdoor work may be required. The work environment is routine, with periods of isolated high stress and short deadlines that may require overtime. The role includes physical activity such as lifting, carrying, pushing, pulling, bending, climbing, reaching, handling, and repetitive movement.

Requirements

Ability to exert up to 50 pounds of force occasionally, including lifting up to 25 pounds occasionally and lifting up to 10 pounds frequently.
Ability to carry, push, pull, bend, climb, reach, handle, hear, talk, see, and perform repetitive movements.
Ability to provide positive internal and external customer relations and work with individuals referred for training.
Ability to think independently in the supervisor’s absence.
Ability to meet production goals and follow sorting and pricing guidelines accurately.
Availability to work after-hours for special projects.
Availability to work weekends and some holidays.

Nice To Haves

High school diploma or equivalent preferred.
At least one year of experience in retail operations preferred.

Responsibilities

Sort and price donated goods and materials according to established guidelines.
Recognize name-brand, vintage, and collectible items.
Size and hang textiles; differentiate materials and place them in appropriate containers or z-racks.
Receive donated items and sort them by category.
Operate a pump cart and stacker to move containers and totes.
Assemble and disassemble containers, gaylords, and kit bins; make proper use of available space and materials.
Operate the compactor, follow material-content requirements, understand its mechanical operation, and demonstrate safe operation.
Meet production goals and maintain quality control and accuracy in sorting and pricing.
Follow Kaizen principles, including the 6S Checklist, procedures, signage, and layout.
Provide positive internal and external customer relations and interact and work with individuals referred for training.
Think independently in the supervisor’s absence.
Be available for after-hours special projects and work weekends and some holidays.