Retail Print Manager

Office Depot • Beaumont, TX

2h • $10 - $15 • Onsite

About The Position

As a Retail Print Manager at Office Depot, you will drive print sales and service growth in a high-print-volume store. You will support a vibrant sales culture, maintain visual and merchandising standards for print products, and prioritize client satisfaction. The role oversees print production, equipment, and supplies, while ensuring high-quality print materials are delivered. You will help lead a customer-centric environment, engage with the local community, and foster a positive culture aligned with Office Depot’s 5C values: Caring, Committed, Creative, Collaborative, and Courageous.

The Print Manager is also a Key Carrier and leader on duty, responsible for opening and closing the store. The schedule is flexible according to business needs and includes evenings, weekends, and occasional holidays. Periodic comprehensive background checks conducted by a third party may be required.

The ODP Group describes itself as a provider of products, services, and technology solutions through a B2B distribution platform and omnichannel presence, including supply chain and distribution operations, sales professionals, online channels, and Office Depot and OfficeMax retail stores. Coworkers are expected to support a safe and healthy work environment by working safely and addressing potential hazards. The company offers competitive salaries, a benefits package including a 401(k), opportunities for advancement, and possible eligibility for an incentive program subject to its terms and conditions. The posting remains open for at least three days and expires when the position is filled.

Requirements

• High school diploma or equivalent preferred.
• 1–3 years of related experience.
• At least 2 years of management experience or equivalent internal development.
• Experience in Print Center operations.
• Experience with logistics, freight, and visual merchandising.
• Strong PC skills, including Microsoft PowerPoint, Excel, Word, and Outlook.
• Subject-matter expertise in Print Services and related systems.
• Proficiency with role-related technology and POS systems.
• Advanced selling skills.
• Strong verbal and written interpersonal and communication skills.
• Passion for the brand, products, services, and solutions.
• Desire to continuously develop selling skills and product knowledge.
• Ability to coach, train, and develop others.
• Adaptable, positive, and engaging, with integrity, accountability, and trustworthiness.
• Action-oriented approach; ability to drive results, make sound decisions, and demonstrate patience.
• Ability to work a flexible schedule, including evenings, weekends, and occasional holidays.
• May be required to consent to periodic comprehensive third-party background checks.

Nice To Haves

• High school diploma or equivalent is preferred.

Responsibilities

• Ensure memorable customer experiences and client satisfaction in the Print Department.
• Execute Office Depot selling techniques and sales training in print and across the store.
• Drive a sales-focused environment by training and developing associates, including print associates.
• Model exceptional customer service and product expertise.
• Guide, direct, and train associates on print processes and selling techniques.
• Facilitate training on the business model and the full service offering for clients and customers.
• Observe, coach, and provide feedback to improve associate proficiency and build trust and brand loyalty.
• Use independent judgment when providing input on associate performance, certifications, and competencies.
• Operate Print Services equipment to maintain efficient production and complete customer orders correctly and on time.
• Identify process improvements and implement plans to reduce waste and inefficiency, including monitoring and managing print supplies.
• Support sales and profitability growth through initiatives to improve conversion, Average Order Value, and customer satisfaction.
• Maintain the safety and security of the print department, building, and associates when other managers are absent.
• Perform opening and closing duties, including activating and deactivating the store alarm, cash handling, and daily store balancing.
• Partner with associates to ensure regular loss-prevention compliance.
• Perform other duties as necessary, including responsibilities associated with the External Key Carrier designation.

Benefits

• Competitive salaries.
• Benefits package including a 401(k).
• Opportunities to move and grow within the organization.
• Possible eligibility to participate in an incentive program, subject to the Incentive Plan terms and conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED