Retail Pharmacy Technician - Menomonee Falls
About The Position
This is a full-time position for a Retail Pharmacy Technician at Advocate Health. The role involves assisting licensed pharmacists with technical duties related to medication preparation and distribution, including handling hazardous drugs and controlled substances. Responsibilities also include screening phone calls, managing pharmacy procurement and inventory, completing documentation for controlled substances, performing nonsterile compounding and sterile IV admixture (where applicable), inspecting medication storage areas, and completing medication admission histories. The technician will also be responsible for data entry, insurance verification, cashiering, and potentially third-party billing functions. The role requires the ability to provide age-appropriate patient care and may involve obtaining immunization certification to administer immunizations under pharmacist supervision. Additionally, the technician may operate an Advocate Health-owned vehicle to deliver medications and supplies. The position supports area leaders and may assist in training other technicians.
Requirements
- High School Diploma or GED equivalent
- Registration or licensure with state board of pharmacy per state of employment requirements
- Must receive certification through Pharmacy Technician Certification Board (CPhT) or National Healthcareer Association (ExCPT) within 18 months from start date, or sooner if in more stringent in state
- No work experience required
- Excellent verbal and written communication skills.
- Proven skills in working effectively with multiple departments and matrix organizational structures.
- Strong ability to influence and develop others to move toward common goals and outcomes.
- Strong organizational skills and the ability to work effectively with moderate guidance or direction.
- Effective critical thinking, creativity, problem solving, and decision-making skills.
- Expert knowledge of metrics utilized to measure revenue cycle quality and processes.
- Ability to lead a diverse group of teams.
Nice To Haves
- May obtain immunization certification and perform immunizations for patients under the supervision of a registered pharmacist, where applicable
Responsibilities
- Assists licensed pharmacist in technical duties related to preparation and distribution of medications
- Accurately selects, prepares, and labels medications for patients including hazardous drugs and controlled substances
- Assists with medication distribution tasks
- Screens phone calls and routes as needed using proper telephone and voicemail etiquette
- Assists in daily pharmacy procurement, inventory control, and outdate checking
- Complete documentation required for removing, stocking, and wasting controlled substances, where applicable
- Perform nonsterile compounding following proper USP standards, where applicable
- Perform sterile IV admixture, as defined at the entity level, using proper aseptic technique, where applicable
- Inspects all assigned medication storage areas for adherence to storage policies
- Completes and documents medication admission histories, as applicable at the facility level
- Seeks additional duties when required work is done and accepts other duties as assigned
- May participate in quality improvement initiatives to assure the excellence of departmental services
- May assist in training pharmacy technicians and extenders in orientation to the policies, procedures, and workflows involved in pharmacy operations as applicable at entity level
- Abides by all organization policies and procedures and complies with all legal, regulatory, and accreditation standards
- Supports area leaders regarding goals and work assignments
- Obtaining and recording initial patient demographic and other required information, data entry of required information into the pharmacy system for record keeping, insurance verification and label generation purposes, and cashiering
- Develop competence in third-party billing functions
- Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
- May obtain immunization certification and perform immunizations for patients under the supervision of a registered pharmacist, where applicable
- Responsible for operating an Advocate Health-owned motor vehicle to deliver medications and other essential medical supplies as required by the designated department
Benefits
- Comprehensive suite of Total Rewards: benefits and well-being programs
- Competitive compensation
- Generous retirement offerings
- Programs that invest in your career development
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
