Retail Pharmacy Technician - Nicholson Tower Pharmacy (M-F Days Only)

OU Health•Oklahoma City, OK

About The Position

The Outpatient Pharmacy Technician I is an entry-level role in the outpatient pharmacy, responsible for routine foundational tasks in preparing and distributing medications under the direct supervision of a licensed pharmacist. The role supports pharmacy operations and patient care while developing core technical skills and learning pharmacy workflows. The position requires an active Oklahoma State Board of Pharmacy Pharmacy Technician permit, or the ability to obtain one within 90 days of employment. It is safety-sensitive and subject to a zero-tolerance drug and alcohol standard under Oklahoma law.

Requirements

High school diploma or GED.
No prior experience required.
Active permit as a Pharmacy Technician by the Oklahoma State Board of Pharmacy, or ability to achieve the permit within 90 days of employment.
Basic cash handling skills.
Fundamental computer and math skills.
Attention to detail to ensure accuracy of data and information.
Ability to communicate effectively verbally and in writing.
Ability to read, comprehend, and follow written instructions and procedures.
Basic proficiency with Microsoft Office applications.
Customer service-oriented mindset.
Ability to establish and maintain effective working relationships with pharmacy staff and healthcare team members.

Responsibilities

Perform clerical tasks, including data entry, third-party adjudication, maintaining patient profiles, filing prescription documents, and answering phones.
Develop basic familiarity with copay assistance and grant funding options to support patient drug affordability.
Fulfill prescription orders by retrieving medications and accurately labeling and dispensing the correct amount for pharmacist verification.
Participate in inventory control, including monitoring, dating, invoicing, stocking the pharmacy, and assisting with purchase orders.
Assist with accounting and billing tasks, including basic recordkeeping, accounts receivable support, third-party billing, and posting under supervision.
Help maintain a clean, organized, and orderly pharmacy environment.
Promptly report safety concerns, discrepancies, or medication errors to a supervising pharmacist or manager.
Store and preserve biologicals, vaccines, serums, and other medications subject to deterioration using proper refrigeration and storage techniques.
Address third-party claim rejections and initiate prior authorizations with guidance from senior technicians or pharmacists.
Develop familiarity with OUH patient assistance programs and traditional copay assistance workflows.
Demonstrate exposure to basic 340B concepts and processes.
Assist with medication therapy management documentation or workflows as directed.
Complete annual skills assessments and competency validations under supervision.
Participate in training, seek feedback, and develop foundational technical and customer service skills.
Identify basic workflow concerns and escalate them to senior technicians or leadership for guidance.
Perform duties according to established procedures and escalate questions or uncertainties appropriately.
Perform other duties as assigned.