Retail Personal Service Provider
About The Position
At our core, we believe in the power of unity and purpose. Together, we stand to produce safe, affordable, and sustainable products that enhances the well-being of all, including medical patients and adult-use communities. Our mission is to drive responsible growth across every link of our value chain, expanding both vertically and horizontally through innovation, efficiency, and integrity. With a focus on multi-state operations, we're committed to creating meaningful impact for our customers, employees, and communities. We are guided by our core values, which define how we work and who we are: Mutual Trust, Respect, and Dignity in every interaction. Best-in-Class Performance with Accountability and Care. A Culture of Inclusion that Celebrates Diversity and Belonging. A Winning Team Built on Integrity, Collaboration, and Purpose. Together, we are shaping a responsible and sustainable future - one rooted in quality, compassion, and shared success. As a Retail Personal Service Provider, you will be the face of our dispensary, providing an exceptional customer experience while helping patients and customers select the right cannabis products for their needs. You'll work directly with patients to answer their questions, recommend products, and ensure compliance with all state regulations. Your role is key to creating a welcoming, informative, and professional environment for everyone who walks through our doors.
Requirements
- Must be at least 21 years of age or older (as required by state law).
- Previous customer service experience, preferably in retail or a cannabis-related field.
- Strong knowledge of cannabis products, including strains, consumption methods, and effects (or a strong willingness to learn).
- Excellent communication skills, with the ability to engage with a variety of customers.
- Ability to work independently as well as part of a team.
- Must be able to pass a background check (as required by state law).
- Basic math skills and the ability to handle cash and register transactions.
- Flexibility to work evenings, weekends, and holidays as needed.
Responsibilities
- Complete Compliant Customer/Patient transactions
- Assist or escalate disgruntled customers/patients to Manager on Duty
- Take out trash and assist in keeping the sales fl oor clean
- Confirm cash register begins and ends at $200
- Confirm accurate cash drops
- Parking Lot Sweeps
- Build online orders (when there is downtime)
- Research current products
- Clean glass fixtures
- Assist in Greeter position duties when needed
- Access patient records with confidentiality
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
