Provider Service Rep

RadNet•Germantown, MD

18h•Onsite

About The Position

With decades of expertise, RadNet is Leading Radiology Forward, offering advanced technology and the very best in patient care. The core of RadNet’s success is its people, with a commitment to a better healthcare experience, dynamic cross-training, and advancement opportunities in a team-focused environment. As a Provider Service Representative, you will join a dedicated team of professionals delivering quality, value, and access in the 21st century, aligning all stakeholders—patients, providers, payors, and regulators—to achieve the best clinical outcomes. This position includes a $400/month auto allowance and is bonus eligible.

Requirements

Bachelor’s degree/diploma in Marketing or a related field or two to three years related experience or training; or equivalent combination of education and experience.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to effectively present information to top management, public groups, and/or boards of directors.
Good marketing/sales competencies including good communication and interpersonal skills, results orientation, customer orientation, strategic thinking and personal credibility.
Intermediate knowledge in Word, Excel, Outlook and Internet.

Responsibilities

Be responsible for identifying, prospecting and marketing contract imaging services to local IPA’s, HMO’s, medical groups, and referring physicians through cold calling, appointments, leads, and regular visits to referring offices and potential referral sources in a concentrated effort to grow our territory and increase numbers.
Identify and resolve service issues and concerns from referral sources.
Be responsible for branding the market.
Promote new service, hours, radiologist, equipment, site specific programs.
Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
Demonstrates ability to establish, nurture, and maintain cooperative working relationships.