Retail Performance Analyst

Moncler Group•New York, NY

1d•Onsite

About The Position

The Retail Performance Analyst supports the VP of Retail in monitoring full 360-degree business performance, analyzing key retail, merchandising, and client-development metrics, and providing insights that inform business decisions across the Americas retail network. This role is responsible for developing performance reports, analyzing sales and operational trends, preparing business presentations, and supporting retail planning and cross-functional initiatives. Working closely with Retail leadership and partners across Finance, Merchandising, Client Relations, and People & Organization, the Analyst helps identify opportunities to improve store performance, productivity, and operational efficiency. The ideal candidate is analytical, detail-oriented, highly organized, and skilled at translating data into clear, actionable insights. This individual brings strong Excel and presentation capabilities, commercial curiosity, and the ability to manage multiple priorities in a fast-paced luxury retail environment.

Requirements

Bachelor's degree in Business, Finance, Economics, Retail Management, Data Analytics, or a related field preferred, or equivalent relevant professional experience.
Minimum 4 years of relevant experience in retail analytics, business analysis, financial analysis, retail operations, or a related function.
Experience in luxury retail, fashion, or a multi-store retail environment preferred.
Experience preparing business performance reports, analyzing KPIs, and supporting business planning activities.
Experience developing presentations and reporting materials for management or senior leadership.
Advanced Microsoft Excel skills, including pivot tables, lookups, formulas, and data analysis.
Strong PowerPoint skills, with the ability to transform complex data into clear, compelling reports, visualizations, and executive presentations.
High level of accuracy, strong organizational skills, and ability to manage multiple priorities and deadlines effectively.
Proactive, resourceful, and solutions-oriented, with a strong sense of ownership, accountability, and adaptability.
Strong written and verbal communication skills, with the ability to build effective cross-functional relationships and communicate insights clearly.
Demonstrates sound judgment, integrity, and confidentiality when handling sensitive business information.

Nice To Haves

Familiarity with Power BI, Tableau, or similar reporting tools preferred.

Responsibilities

Analyze daily, weekly, and monthly store performance across key retail KPIs, including sales, traffic, conversion, UPT, ATV, DPT, CRM productivity, and sales productivity.
Consolidate and analyze data across retail sales, client development, merchandising, and operations to provide a comprehensive view of business performance.
Track and analyze proactive business KPIs, including WINS, appointments, client retention, repurchase, prospect capture, and conversion rate (CVR), at the regional, store, and Client Advisor level against established targets.
Analyze drivers of client-development performance and provide insights to support improvements in clienteling, pipeline development, and client retention.
Review merchandising performance, including sell-through, inventory levels, weeks of cover, stock-to-sales, and category, style, and size performance at the regional and store level.
Support Merchandising and Retail leadership through analysis of best sellers, slow movers, stock availability, and replenishment opportunities, highlighting potential impacts on sales and conversion.
Prepare recurring performance reports and dashboards, highlighting business trends, variances to targets, and areas requiring attention.
Support analysis of store staffing costs, labor productivity, and scheduling efficiency in partnership with Retail leadership, Finance, and People & Organization.
Maintain FTE tracking and support workforce planning through analysis of staffing levels, sales volume, and productivity.
Assist with annual and seasonal sales target setting, forecasting, and performance tracking in collaboration with Finance and Retail leadership.
Support Regional Directors and People & Organization with data analysis, individual Client Advisor target-setting processes, and monthly performance tracking.
Monitor the performance of top-selling Client Advisors, analyzing sales productivity and client-development results to identify best practices and opportunities for improvement.
Identify performance trends, risks, and opportunities, providing data-driven insights and recommendations to support business improvement.
Conduct ad hoc analysis related to store performance, client behavior, assortment productivity, and operational efficiency.
Ensure accuracy, consistency, and timely delivery of retail performance data and reporting.
Prepare clear, accurate, and visually compelling business presentations, performance summaries, and reports for the VP of Retail and senior leadership.
Translate complex data and performance trends into concise insights, key messages, and actionable recommendations.
Prepare monthly business reviews and support the preparation of weekly, quarterly, and annual business reviews.
Consolidate information and analysis from Retail and cross-functional partners to support leadership discussions and business planning.
Develop and maintain standardized reporting templates and presentation materials to improve consistency and efficiency.
Ensure presentations and reports reflect Moncler's standards for accuracy, professionalism, and visual quality.
Support the VP of Retail with business planning, performance reviews, and analysis of key retail priorities.
Assist in tracking retail initiatives, performance improvement actions, and operational priorities.
Coordinate with Regional Directors and cross-functional partners to collect business updates, performance data, and relevant insights.
Support the analysis of new store openings, business initiatives, and operational improvements, including tracking performance against established objectives.
Maintain organized reporting tools, business documentation, and project trackers to ensure information is accurate and readily accessible.
Collaborate with Retail Operations, Finance, Merchandising, Client Relations, Training, and People & Organization to support reporting and business analysis needs.
Assist in preparing business communications, meeting materials, and performance updates for retail leadership.
Follow up with relevant stakeholders to gather information, validate data, and support timely completion of deliverables.
Identify opportunities to improve reporting processes, data accuracy, and information sharing across the Retail organization.
Contribute to a positive, collaborative, and inclusive work environment.
Demonstrate accountability, attention to detail, and a commitment to delivering high-quality work.
Build effective working relationships with colleagues and cross-functional partners.
Maintain confidentiality and exercise sound judgment when handling sensitive business and employee information.
Adhere to Company policies, procedures, and professional standards.
Perform additional duties and responsibilities as required and communicated by management and/or the Company.