Retail Parts Pro

Advance Auto Parts • Little River, SC

4d

About The Position

The Retail Parts Pro is a full-time, professional-level sales position supporting advanced functions of the do-it-yourself (DIY) business. The role requires expert knowledge of store systems, automotive systems, and parts, along with advanced ability to identify problems, troubleshoot, and assist DIY customers with projects. The Retail Parts Pro sources parts through multiple channels, including special orders, FDO, and second sources, and has in-depth knowledge of store inventory and maintenance processes.

The position supports customer sales and services, store operations, inventory processes, and store appearance. It includes key-holder duties such as assigning and completing tasks, maintaining safety, and opening or closing the store.

Requirements

• Three to five years of prior automotive parts experience.
• Proven sales ability and prior experience fulfilling customer transactions.
• Working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronic, and exhaust systems.
• Ability to speak and write English; communicate effectively and build strong relationships with customers, peers, and management.
• Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and to write simple correspondence.
• Ability to understand and execute written, oral, or diagrammed instructions.
• Successfully complete the Parts Knowledge Assessment.
• Accurately perform basic arithmetic using whole numbers, common fractions, and decimals.
• Effectively use Microsoft Word and Excel.
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.
• Valid driver's license.

Nice To Haves

• Spanish language skills.
• ASE certification.

Responsibilities

• Facilitate the selling experience for DIY customers in person and by phone.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services, including battery installation and testing and wiper installation.
• Ensure high standards of customer service and store appearance.
• Perform key-holder responsibilities, including task assignment and completion, safety, and opening and closing duties.
• Assist with inventory processes, including truck put-away, shoot-outs, cycle counts, and back stock.
• Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
• Provide DIY services, including battery installation and testing and wiper installation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed