Retail Parts Pro
Advance Auto Parts•South Plainfield, NJ
•$19 - $21
About The Position
The Retail Parts Pro is a professional-level sales position supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, automotive systems, parts, store inventory, and maintenance processes. The position supports customers with advanced parts identification, troubleshooting, project assistance, and sourcing from options such as special orders, FDO, and second sources. This is a full-time position.
Requirements
- 3–5 years of prior automotive parts experience.
- Proven sales ability and past experience fulfilling customer transactions.
- Valid driver's license.
- Working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronics, and exhaust.
- Ability to speak and write English, communicate effectively, and build strong relationships with customers, peers, and management.
- Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and to write simple correspondence.
- Ability to understand and carry out written, oral, or diagram-based instructions.
- Successfully complete the Parts Knowledge Assessment.
- Ability to perform basic math accurately using whole numbers, common fractions, and decimals.
- Effective use of Microsoft Word and Excel.
- Strong organizational skills.
- Ability to work an assortment of days, evenings, and weekends as needed.
Nice To Haves
- Spanish language skills.
- ASE certification; ASE P2 certification or equivalent readiness is identified as a success factor.
Responsibilities
- Provide a GAS2 selling experience for DIY customer visits and phone calls.
- Achieve personal and store sales goals and service objectives.
- Manage DIY services, including battery installation and testing and wiper installation.
- Maintain high standards of customer service and store appearance.
- Perform key holder duties, including task assignment and completion, safety responsibilities, and opening and closing duties.
- Assist with inventory processes, including truck put-away, shoot-outs, cycle counts, and back stock.
- Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
Benefits
- Comprehensive health and wellness benefits program for team members and their families.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
