Retail Parts Pro
Advance Auto Parts•Groveport, OH
•$16 - $17
About The Position
The Retail Parts Pro is a professional-level sales position that supports advanced functions of the do-it-yourself (DIY) business. The role requires expert knowledge of store systems, automotive systems, parts, store inventory, and maintenance processes. The Retail Parts Pro identifies and troubleshoots customer needs, assists with projects, and sources parts through special orders, FDO, second sources, and other channels. This is a full-time position.
Requirements
- 3–5 years of prior automotive parts experience.
- Proven sales ability and prior experience fulfilling customer transactions.
- Working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronic, and exhaust systems.
- Ability to speak and write English; communicate effectively and build strong relationships with customers, peers, and management.
- Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and to write simple correspondence.
- Ability to understand and execute written, oral, or diagram-based instructions.
- Successfully complete the Parts Knowledge Assessment.
- Ability to perform basic math accurately using whole numbers, common fractions, and decimals.
- Effective use of Microsoft Word and Excel.
- Strong organizational skills.
- Ability to work an assortment of days, evenings, and weekends as needed.
- Valid driver's license.
Nice To Haves
- Spanish language skills.
- ASE certification.
Responsibilities
- Facilitate the selling experience for DIY customers in person and by phone.
- Achieve personal and store sales goals and service objectives.
- Manage DIY services, including battery installation and testing, and wiper installation.
- Maintain high standards of customer service and store appearance.
- Perform key-holder responsibilities, including assigning and completing tasks, maintaining safety, and opening and closing duties.
- Assist with inventory processes, including truck put-away, shoot outs, cycle counts, and back stock.
- Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
- Provide DIY services, including battery installation and testing, and wiper installation.
Benefits
- Comprehensive health and wellness benefits program for team members and their families.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
