Retail Operations Supervisor

TuringNew York, NY
Remote

About The Position

Turing is looking for candidates with strong experience in retail management, sales supervision, and customer engagement, particularly at the level expected for experienced retail supervisors managing store operations and sales teams. In this role, you will be working on projects to help evaluate and improve AI using your expertise in retail operations, sales management, and customer service. No prior AI experience is required. These projects will help you learn how to leverage AI to advance your field, enhance sales performance, and optimize store operations.

Requirements

  • 4+ years of experience as a Retail Supervisor, Sales Lead, or Store Manager.
  • Strong understanding of sales management, customer service standards, and performance metrics.
  • Experience leading sales teams and managing daily store operations.
  • Excellent English communication and reasoning skills.

Responsibilities

  • Design and solve real-world retail and customer service scenarios to test AI reasoning.
  • Write clear, structured responses covering sales strategies, team management, merchandising, and conflict resolution.
  • Evaluate AI-generated outputs for accuracy, professionalism, and operational insight.

Benefits

  • Strong compensation (exact amount varies by project).
  • Work in a fully remote environment.
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