Retail Operations Manager FT

Michaels Stores • Glen Allen, AL

33d • Onsite

About The Position

The Retail Operations Manager FT is responsible for leading the operational processes to deliver sales and profits while protecting company assets. This role ensures the store is well-merchandised and stocked by leading inventory management processes. The Manager also leads a team to deliver a customer-centric shopping experience and provide friendly customer service.

Requirements

• Retail management leadership experience
• Ability to remain standing for long periods of time
• Ability to move throughout the store
• Regular bending, lifting, carrying, reaching and stretching
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment
• Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Nice To Haves

• Cross trained in Custom Framing selling and production
• Assist with Omni channel processes

Responsibilities

• Assist Store Manager in planning and supporting the scheduling and execution of store workload.
• Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results.
• Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget.
• Achieve your KPI’s; manage your team to achieve their role KPI’s.
• Manage the visual merchandising standards in store and execution of feature space and seasonal layouts.
• Manage and execute the inventory management processes in store.
• Manage and execute merchandise operations and Omni channel processes.
• Manage and execute shrink and safety programs.
• Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development.
• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others.
• Serve as Manager on Duty (MOD).
• Acknowledge customers, help locate product and provide solutions.
• Cross trained in Custom Framing selling and production.
• Assist with Omni channel processes.
• Other duties as assigned.

Benefits

• health insurance (medical, dental, and vision)
• paid time off
• tuition assistance
• generous employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed