Retail Operations Manager

Sodexo Careers•Greeley, CO

4d•Onsite

About The Position

Sodexo is seeking a Retail Operations Manager for the University of Northern Colorado in Greeley, Colorado. The perfect candidate for this Retail Manager will have a passion for customer service, and strong experience with knowledge of retail food concepts. Ability to work evenings and weekends. Sodexo provides college campuses with food, nutrition, environmental, and facilities management solutions. Joining us at one of our campus sites enables you to positively influence college students' well-being and create a healthy learning environment.

Requirements

Bachelor’s Degree or equivalent experience
3 years of management experience
3 years of experience in retail operations
Strong leadership and excellent communication skills
Prior experience promoting national brands with clients and customers in a campus environment; and/or proven client relationship and customer service skills.

Nice To Haves

Knowledge of retail food concepts

Responsibilities

Identify customer needs and expectations.
Ensure that Sodexo and customer goals are aligned and met.
Educate and develop rapport with clients and promote partnerships.
Promote a customer/client centered culture that strives to exceed customer and client needs.
Coordinate all unit catering initiatives to drive sales growth and track results.
Maintain and improve service level resulting in increased customer satisfaction.
Ensure all HAACP standards are followed; and/or demonstrate resourcefulness and quick responsiveness to client and customer requests.