Retail Operations Manager
About The Position
Sodexo is seeking an experienced and hospitality-driven Retail Operations Manager to lead a dynamic retail dining program at Capital Health Hopewell Medical Center in Pennington, NJ. This state-of-the-art 235-bed hospital offers an exciting opportunity to oversee a thriving retail and catering operation generating more than $3 million in annual sales. This highly visible leadership role oversees approximately 40 employees supporting retail dining, catering, and a “We Proudly Brew Starbucks” operation within a fast-paced healthcare environment. Why This Role Stands Out: ✔ Opportunity to lead a modern healthcare retail program featuring digital signage, INFOR POS technology, and on-site sushi offerings ✔ Strong growth potential within a large healthcare account ✔ Supportive leadership team and collaborative culture ✔ Exposure to catering operations and retail innovation If you are passionate about retail innovation, hospitality, and leading teams in a healthcare environment, we’d love to hear from you!
Requirements
- Retail food service leadership experience
- Strong customer service and employee engagement skills
- Catering experience or strong interest in learning catering operations
- Experience with POS systems and retail technology preferred
- Valid driver’s license required
- Bachelor’s Degree or equivalent experience
- 3 years Minimum Management Experience
- 3 years Minimum Functional Experience in retail operations
Nice To Haves
- Healthcare or hospitality leadership experience preferred
Responsibilities
- Lead daily retail and catering operations
- Drive exceptional customer service and employee engagement
- Oversee cash handling standards and operational compliance
- Support catering execution and retail merchandising initiatives
- Manage inventory, financial performance, and operational efficiencies
- Ensure a clean, safe, and welcoming dining environment
Benefits
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
