Retail Operations Coordinator

Culver Academies•Culver, IN

8d•Onsite

About The Position

The Operations Coordinator supports the daily operations of the Culver Eagle Outfitters across multiple retail locations and online channels. This position assists with sales performance, operational execution, and retail clerk oversight while providing leadership for part-time and seasonal employees. The role also supports retail systems functionality and is responsible for the setup and operational execution of seasonal store locations (Culver Museum & Gift Shop and Woodcraft Eagle Outpost).

Requirements

A bachelor's degree in business, finance, marketing or equivalent experience is preferred.
Experience in retail analytics, inventory management, or business intelligence is preferred.
Experience using Shopify is desired.
Must have excellent administrative, organizational, and problem-solving skills.
Highly developed computer skills.
An aptitude for numbers.
Safe cash handling procedures.
Demonstrated ability to build relationships using vital customer service and communication skills are essential to success in this position.
Ability to lift 50 pounds frequently.

Responsibilities

Assist in overseeing day-to-day operations across all store locations and online channels
Supervise and coordinate seasonal and part-time employees, including scheduling and daily oversight
Support opening and closing responsibilities
Provide customer service to students, faculty, staff, and other stakeholders
Train and supervise staff
Monitor sales trends and seasonal demand to support inventory planning and operational decisions
Identify slow-moving products and recommend markdown or promotional strategies
Assist with ordering weekly and high-turnover merchandise (e.g., food, beverages, personal care items)
Prepare month-end reporting for Retail Manager and provide recommendations for operational improvements
Analyze customer purchasing behavior to support targeted promotions
Evaluate pricing strategies in collaboration with Retail Manager
Monitor and troubleshoot point-of-sale (POS) and e-commerce system issues
Coordinate with Technical Services and vendors to resolve system-related concerns
Support system accuracy, functionality, and day-to-day usability across store operations
Lead the setup, merchandising, and operational readiness of seasonal retail locations, including inventory transfer and coordination of product flow
Support execution of retail operations across multiple locations and special events
Ensure compliance with safety, loss-prevention, and inventory control practices
Assist with implementing and developing policies and procedures
Assist with preparation for cycle counts and physical inventories
Maintain store standards, organization, and cleanliness
Perform cash register duties as required.
May be asked to work other campus store locations and events.
Occasional evenings and weekends required based on operational needs.