Retail Operations Coordinator
Culver Academies•Culver, IN
•Onsite
About The Position
The Operations Coordinator supports the daily operations of the Culver Eagle Outfitters across multiple retail locations and online channels. This position assists with sales performance, operational execution, and retail clerk oversight while providing leadership for part-time and seasonal employees. The role also supports retail systems functionality and is responsible for the setup and operational execution of seasonal store locations (Culver Museum & Gift Shop and Woodcraft Eagle Outpost).
Requirements
- Excellent administrative, organizational, and problem-solving skills
- Highly developed computer skills
- Aptitude for numbers
- Safe cash handling procedures
- Demonstrated ability to build relationships using vital customer service and communication skills
- Ability to lift 50 pounds frequently
Nice To Haves
- Bachelor's degree in business, finance, marketing or equivalent experience
- Experience in retail analytics, inventory management, or business intelligence
- Experience using Shopify
Responsibilities
- Assist in overseeing day-to-day operations across all store locations and online channels
- Supervise and coordinate seasonal and part-time employees, including scheduling and daily oversight
- Support opening and closing responsibilities
- Provide customer service to students, faculty, staff, and other stakeholders
- Train and supervise staff
- Monitor sales trends and seasonal demand to support inventory planning and operational decisions
- Identify slow-moving products and recommend markdown or promotional strategies
- Assist with ordering weekly and high-turnover merchandise (e.g., food, beverages, personal care items)
- Prepare month-end reporting for Retail Manager and provide recommendations for operational improvements
- Analyze customer purchasing behavior to support targeted promotions
- Evaluate pricing strategies in collaboration with Retail Manager
- Monitor and troubleshoot point-of-sale (POS) and e-commerce system issues
- Coordinate with Technical Services and vendors to resolve system-related concerns
- Support system accuracy, functionality, and day-to-day usability across store operations
- Lead the setup, merchandising, and operational readiness of seasonal retail locations, including inventory transfer and coordination of product flow
- Support execution of retail operations across multiple locations and special events
- Ensure compliance with safety, loss-prevention, and inventory control practices
- Assist with implementing and developing policies and procedures
- Assist with preparation for cycle counts and physical inventories
- Maintain store standards, organization, and cleanliness
- Perform cash register duties as required.
- May be asked to work other campus store locations and events.
- Occasional evenings and weekends required based on operational needs.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
