GC Retail Operations Associate Store 338

Guitar Center•Kentwood, MI

About The Position

Guitar Center’s Retail Operations Associate supports store operations by handling shipping and receiving, inventory-related tasks, daily administrative duties, and merchandising products to improve the customer experience. The role calls for collaboration, customer focus, initiative, strong organizational skills, attention to detail, and the ability to learn and use retail technology and systems. Work takes place in a loud environment for 5–8 hours, and the associate must be able to work weekends, holidays, and evenings and lift up to 40 pounds.

Requirements

  • Basic understanding of Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Able to work in a loud environment for 5–8 hours.
  • Able to work weekends, holidays, and evenings.
  • Able to lift up to 40 pounds.
  • Able to collaborate and work effectively with others.
  • Able to provide an excellent customer experience and connect with customers.
  • Able to identify opportunities and issues, learn quickly, and take initiative.
  • Able to manage priorities, multitask, and maintain attention to detail in a fast-paced, high-urgency environment.
  • Able to learn and use technology, retail systems, equipment, and computer programs needed for business and customer service.

Responsibilities

  • Perform tasks related to inventory control.
  • Ship and receive gear and other items.
  • Prepare and execute inventory cycle counts.
  • Stock and merchandise products according to a planogram.
  • Print and place signage and price signs (POP).
  • Handle cash.
  • Maintain awareness of and help control shrink.
  • Complete additional duties as assigned.

Benefits

  • Gig leave for musician employees to take time off for tours and return to their jobs afterward.
  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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