Retail Operating Partner - Greater Atlanta, GA

Fleet Feet • Decatur, GA

1d

About The Position

The Operating Partner is the top leader for Fleet Feet’s company-owned stores and is responsible for the strategic and operational success of four retail locations in the greater Atlanta area: Peachtree City, Buckhead, Canton, and Decatur. The role combines entrepreneurial thinking, operational excellence, and authentic leadership to drive business growth and customer loyalty.

The Operating Partner leads and develops a high-performing team, delivers a customer experience focused on education and proper fit, manages financial performance and store operations, and represents Fleet Feet in the local community. The position also oversees marketing and outreach, builds community relationships, identifies opportunities to improve service and revenue, and fosters an inclusive and accountable team culture.

Requirements

• At least 5 years of experience in a multi-unit retail leadership role, with a strong foundation in sales and operational management.
• Proven expertise in strategic planning, budget oversight, and financial performance analysis.
• Strong background in hiring, developing, and retaining talent.
• Ability to inspire others with enthusiasm, empathy, and a people-first mindset.
• Clear and confident verbal and written communication skills.
• Comfort working nights, weekends, and holidays in a fast-paced retail environment.
• Solutions-oriented, hands-on approach to overcoming challenges.
• Ability to lift and carry up to 25 lbs and work on your feet in a retail setting.

Responsibilities

• Recruit, develop, and retain a high-performing and engaged team.
• Mentor employees using performance metrics, reviews, and on-the-job training.
• Champion a customer experience focused on education, proper fit, and long-term loyalty.
• Set and achieve financial goals by analyzing data, managing budgets, and optimizing store operations.
• Execute marketing, outreach, and local engagement efforts to increase brand awareness and store traffic.
• Build relationships with local businesses, nonprofits, and fitness organizations to strengthen the running and walking culture.
• Identify and act on opportunities to improve service and generate revenue.
• Oversee inventory processes, staff scheduling, and daily store functionality.
• Address customer and team concerns promptly and professionally.
• Create an inclusive, accountable, and energized environment that values teamwork and continuous improvement.

Benefits

• Robust benefits package including medical, dental, vision, FSA, HSA, EAP, and more.
• 401(k) with a 4% company match for employees aged 21 and older at company-owned stores.
• Exclusive discounts on industry-leading products and specialized training programs.
• Training, advancement opportunities, mentorship, employee resource groups, and ongoing learning sessions.
• Community outreach and service initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed