Retail Merchandising Support Associate, Cielo Vista - Part Time
About The Position
As a Merchandising Colleague, also known as a Front of House Colleague, you help deliver a seamless and inspiring in-store experience. You execute merchandise movement and placement strategies, enhance the visual appeal of the sales floor, maintain organized and shoppable displays, and ensure pricing and promotional signage is accurate and current. You also provide a visible, welcoming presence, greet customers, and offer assistance. You work with colleagues across departments to support shared goals and sales, contributing to a culture of hospitality, positivity, and inclusion. Daily work includes preparing and organizing the sales floor; updating mannequins and floor layouts in line with company directives; welcoming customers, listening to their needs, and providing thoughtful assistance; recovering the sales floor and fitting rooms; updating signs and pricing; replenishing merchandise; and supporting merchandise moves. You share loyalty program benefits, help customers with their needs, thank them, and collaborate with the team to restock and prepare the department for the next day. Colleagues are expected to take pride in their work, pursue improvement, learn from one another, and contribute to individual and store results. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability. Schedules include weekend shifts. The role requires flexible availability, including days, evenings, weekends, and holidays, along with dependable attendance and punctuality.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to connect with customers, help the store achieve sales goals, and participate in sales-boosting events.
- Ability to create a welcoming, friendly environment and foster meaningful conversations and connections.
- Ability to learn about store products and provide customer guidance based on customers’ needs, product features, and choices.
- Responsibility for acquiring new customers by opening credit accounts and sharing loyalty benefits.
- Ability to use point-of-sale technology and digital tools effectively.
- Ability to work seamlessly with colleagues at all levels and across departments.
- Ability to meet daily sales goal challenges.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Execute merchandise movement and placement strategies and support merchandise moves.
- Maintain visual merchandising, including updating mannequins and resetting floor layouts according to company directives.
- Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
- Update pricing and promotional signage and replenish merchandise.
- Welcome customers, listen to their needs, provide thoughtful assistance, and help create positive customer relationships.
- Share loyalty program benefits and acquire new customers by opening credit accounts.
- Use point-of-sale technology and digital tools to support transactions and the shopping experience.
- Collaborate across departments to support sales goals and elevate the customer experience.
- Restock and reorganize the department and prepare it for the next day.
- Participate in sales-boosting events and work toward daily sales goals.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
