Retail Merchandising Support Associate, Green Acres - Full Time
About The Position
The Retail Merchandising Support Associate, also known as a Merchandising or Front of House Colleague, helps deliver a seamless and welcoming in-store experience. The role involves executing merchandise movement and placement strategies, improving the visual appeal of the sales floor, maintaining organized and shoppable displays, and keeping pricing and promotional signage accurate and current. The associate also greets customers, listens to their needs, provides assistance and product guidance, and collaborates with colleagues across departments to support sales and customer service. Daily work may include updating mannequins, resetting floor layouts, aligning merchandise presentation with company directives, recovering the sales floor and fitting rooms, replenishing merchandise, updating signs and pricing, and supporting merchandise moves. Associates help customers with purchases, share loyalty program benefits, seek opportunities to open credit accounts, and contribute to daily sales goals. They also help reorganize and restock departments and prepare the space for the next business day. The position requires regular attendance and punctuality, flexible availability for days, evenings, weekends, and holidays, and the ability to perform the stated physical and technology-related job functions. Full-time colleagues are typically scheduled for 30 or more hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to build customer connections, help the store achieve sales goals, and participate in sales-boosting events.
- Ability to create a welcoming environment and engage in meaningful conversations with customers and colleagues.
- Ability to learn about store products and provide customers with guidance based on their needs and product features and choices.
- Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
- Ability to use point-of-sale technology and digital tools, including processing register transactions.
- Ability to work collaboratively with colleagues at all levels and across departments.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers.
Responsibilities
- Execute merchandise movement and placement strategies and support merchandise moves.
- Maintain organized, clean, and shoppable sales-floor displays and fitting rooms.
- Update mannequins and floor layouts in accordance with company visual merchandising directives.
- Keep pricing and promotional signage accurate and up to date.
- Replenish merchandise and recover the sales floor and fitting rooms.
- Greet customers, listen to their needs, provide assistance and product guidance, and create a welcoming shopping experience.
- Support sales goals and sales-boosting events, including sharing loyalty benefits and acquiring new customers by opening credit accounts.
- Use point-of-sale technology and digital tools to support transactions and the customer experience.
- Collaborate with colleagues across departments, reorganize and restock the department, and prepare the space for the next day.
- Maintain dependable attendance and punctuality and follow employment policies and safety rules and procedures.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
