Retail Merchandising Support Associate, Brandon - Full Time

Macy's•Brandon, FL

1d•$15 - $20•Onsite

About The Position

As a Merchandising Colleague, also known as a Front of House Colleague, you help deliver a seamless, inspiring in-store experience. You execute merchandise movement and placement strategies, enhance the visual appeal of the sales floor, maintain organized and shoppable displays, and ensure pricing and promotional signage is accurate and up to date. Your attention to detail and operational excellence contribute directly to the customer experience. You are also a welcoming presence on the floor, greeting customers and offering assistance. You work with colleagues across departments to meet shared goals, support sales, and foster a positive, hospitable environment. Daily work includes preparing and organizing the sales floor, updating mannequins and layouts according to company directives, assisting customers, recovering the sales floor and fitting rooms, updating signs and pricing, replenishing merchandise, and supporting merchandise moves. You also share loyalty program benefits, help achieve sales goals, and collaborate with the team to restock and prepare the department for the next day.

Requirements

Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to create connections with customers, support store sales goals, and participate in sales-boosting events.
Ability to foster a welcoming, friendly environment and meaningful conversations with customers and colleagues.
Ability to learn about store products and provide customers guidance based on their needs and product features and choices.
Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
Ability to use point-of-sale technology and digital tools effectively.
Ability to work with colleagues at all levels and across departments.
Ability to meet daily sales goal challenges.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift up to 50 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Execute merchandise movement and placement strategies and support needed merchandise moves.
Enhance the visual appeal of the sales floor; update mannequins and reset floor layouts according to company directives.
Maintain clean, organized, and shoppable sales floor displays and fitting rooms.
Update pricing and promotional signage and replenish merchandise.
Greet customers, listen to their needs, and provide thoughtful assistance and product guidance.
Share loyalty program benefits and acquire new customers by opening credit accounts.
Use point-of-sale technology and digital tools to support transactions and the shopping experience.
Work with colleagues across departments to support sales, meet sales goals, and improve the customer experience.
Restock and reorganize the department and prepare the space for the next day.
Maintain dependable attendance and punctuality.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice