Retail Merchandising & Display Technician

Channel Partners•Northglenn, CO

2d•$22 - $22•Hybrid

About The Position

The purpose of the Retail Merchandising & Display Technician is to perform break/fix, installation, and ad hoc maintenance, in addition to general merchandising tasks. This role focuses on installing and maintaining retail displays and fixtures, completing planogram resets, troubleshooting and repairing issues, and contributing to our in-store prescription drug collection program. You’ll be a full-time employee with access to benefits, but your weekly hours will vary based on business needs. Some weeks may offer 40+ hours, while others could have fewer hours—or even no scheduled hours.

Requirements

High school diploma or equivalent required
Experience in building displays, fixturing, monitor cabling/connectivity
Experience using tools required to maintain displays
Experience in troubleshooting and fixing display issues, i.e., light fixtures, malfunctioning buttons, computer/tablet/Smartphone demo-related issues, software reboots, electronic component connectivity, etc.
Must have good verbal and written communication skills
Detail-oriented and highly organized
Ability to independently manage an account base
Able to read schematics and correctly connect components
Always display a professional demeanor
Must be proficient in using a personal Smartphone/Tablet with GPS functionality to upload photos, report assignment data, reference documents while in-store, and schedule visits
Ability to drive on behalf of the company in compliance with company guidelines, with access to reliable transportation
Must commit to complete the market area’s minimum weekly or special project hours request
Must have a basic toolkit
Complete/Pass required (break-fix and ad-hoc) paid training requirements, as well as one-off project training, before conducting visits
Regularly stand, walk, bend over, reach overhead, crouch, kneel, balance, grasp, push or pull, talk and/or hear, and drive
Always lift and carry supplies into the store up to 10 pounds
Regularly lift and carry up to 40 pounds
Frequently lift and carry up to 25 pounds
Occasionally lift up to 100 pounds with support from a 2nd person
Work 8 hour resets when necessary
Climb a ladder more than 10ft tall
Continuous hand/eye coordination and fine manipulation
Complete/pass certification (online and in-store) in Best Buy to use machines such as Big Joe/Little Joe and possibly forklifts.
Occasionally travel via flight or other modes of transportation

Nice To Haves

Some weeks may offer 40+ hours, while others could have fewer hours—or even no scheduled hours.
A basic toolkit includes a multi-screwdriver, torx security bit set, hammer, cordless drill, allen wrench, box cutter, rubber mallet, socket set, needle nose pliers, precision wire cutters, crescent wrench, easy off, putty knife, microfiber cleaning cloth, and goo gone

Responsibilities

Install and/or build displays, fixturing, and endcaps, involving the setup of security, cabling, wiring, monitors/media players, and audio connectivity
Troubleshoot and resolve issues necessary to ensure displays are fully functional and meet maintenance requirements
Lead Teams on multi-rep projects. These projects could be full 8-hour days and may require travel into the market (up to 120 miles)
Meet ad hoc maintenance requirements, which include: Store service within 48-72 hours
Troubleshoot and repair display issues independently, ensuring they are fully functional using the parts provided
Travel up to 120 miles with paid Drive Time and Mileage per company policy
Ability to occasionally travel overnight is required
Available to work a minimum of 32 hours per week, with the potential to increase to 40–50+ hours based on business needs. Standard schedule is Monday through Friday, starting at 8:00 a.m., with occasional weekend assignments
Report the status of each store visit accurately to show success in achieving objectives
Perform essential merchandising functions, including planogram resets, POP updates, and maintaining correct pricing and signage
Build in-store relationships
Participate actively in weekly conference calls
Complete administrative tasks, including but not limited to scheduling reports within 24 hours of program launch, entering data/reports same day, and reporting visits by project end date
Other tasks as requested by management
Facilitate the collection of prescription drugs that have been placed in the store’s designated drug take-back containers by placing a provided zip tie on the bag and placing it in a holding area in the store
In-store interactions will only be with the pharmacist and/or store leadership

Benefits

Competitive weekly pay and early wage access
Medical, Dental, Vision, & Supplemental Plan Options
Accrued vacation and sick time
401(k) with employer matching after 12 months
Paid required training (online, in-store)
Paid drive time and mileage between stores
Out of market travel pay (drive time, mileage, per diem, hotel)
Referral bonus
Tax savings with flexible spending accounts for parking, transit, dependent, and healthcare costs
Opportunity to work with a growing company that actively rewards and promotes its employees