Retail Merchandising & Display Technician

Channel Partners•Manassas, VA

1d•$20 - $20•Onsite

About The Position

The Retail Merchandising & Display Technician is responsible for break/fix, installation, and ad hoc maintenance, in addition to general merchandising tasks. This role focuses on installing and maintaining retail displays and fixtures, completing planogram resets, troubleshooting and repairing issues, and contributing to the in-store prescription drug collection program. The position is a full-time role with access to benefits, but weekly hours will vary based on business needs, potentially ranging from 40+ hours to fewer or no scheduled hours in some weeks. The company provides support through a Dedicated Field Manager, paid training (virtual, online, and in-store), instructional videos via an app, and a virtual call center for live support.

Requirements

High school diploma or equivalent required.
Experience in building displays, fixturing, monitor cabling/connectivity.
Experience using tools required to maintain displays.
Experience in troubleshooting and fixing display issues (e.g., light fixtures, malfunctioning buttons, computer/tablet/Smartphone demo-related issues, software reboots, electronic component connectivity).
Good verbal and written communication skills.
Detail-oriented and highly organized.
Ability to independently manage an account base.
Able to read schematics and correctly connect components.
Professional demeanor.
Proficient in using a personal Smartphone/Tablet with GPS functionality for uploading photos, reporting assignment data, referencing documents, and scheduling visits.
Ability to drive on behalf of the company in compliance with company guidelines, with access to reliable transportation.
Commitment to complete the market area’s minimum weekly or special project hours request.
Must have a basic toolkit (multi-screwdriver, torx security bit set, hammer, cordless drill, allen wrench, box cutter, rubber mallet, socket set, needle nose pliers, precision wire cutters, crescent wrench, easy off, putty knife, microfiber cleaning cloth, and goo gone).
Complete/Pass required paid training (break-fix and ad-hoc), as well as one-off project training, before conducting visits.
Regularly stand, walk, bend over, reach overhead, crouch, kneel, balance, grasp, push or pull, talk and/or hear, and drive.
Lift and carry supplies into the store up to 10 pounds.
Regularly lift and carry up to 40 pounds.
Frequently lift and carry up to 25 pounds.
Occasionally lift up to 100 pounds with support from a 2nd person.
Work 8 hour resets when necessary.
Climb a ladder more than 10ft tall.
Continuous hand/eye coordination and fine manipulation.
Complete/pass certification (online and in-store) in Best Buy to use machines such as Big Joe/Little Joe and possibly forklifts.
Occasionally travel via flight or other modes of transportation.

Responsibilities

Install and/or build displays, fixturing, and endcaps, including the setup of security, cabling, wiring, monitors/media players, and audio connectivity.
Troubleshoot and resolve issues to ensure displays are fully functional and meet maintenance requirements.
Lead teams on multi-rep projects, which may involve full 8-hour days and travel up to 120 miles.
Meet ad hoc maintenance requirements, including store service within 48-72 hours.
Troubleshoot and repair display issues independently using provided parts.
Travel up to 120 miles with paid drive time and mileage.
Occasionally travel overnight.
Report the status of each store visit accurately.
Perform essential merchandising functions, including planogram resets, POP updates, and maintaining correct pricing and signage.
Build in-store relationships.
Participate actively in weekly conference calls.
Complete administrative tasks, including scheduling reports within 24 hours of program launch, entering data/reports same day, and reporting visits by project end date.
Perform other tasks as requested by management.
Facilitate the collection of prescription drugs by placing a zip tie on the bag and placing it in a holding area in the store.
Interact with the pharmacist and/or store leadership for prescription drug collection duties.

Benefits

Competitive weekly pay and early wage access
Medical, Dental, Vision, & Supplemental Plan Options
Accrued vacation and sick time
401(k) with employer matching after 12 months
Paid required training (online, in-store)
Paid drive time and mileage between stores
Out of market travel pay (drive time, mileage, per diem, hotel)
Referral bonus
Tax savings with flexible spending accounts for parking, transit, dependent, and healthcare costs
Opportunity to work with a growing company that actively rewards and promotes its employees