Retail Merchandising and Planning – Strategy Senior Manager

Accenture•St. Louis, MO

28d•$122,700 - $317,200•Hybrid

About The Position

Accenture's Retail Merchandising and Planning practice helps the world's leading retailers reinvent how they buy, plan, allocate, and manage product across the value chain. We work at the intersection of merchandising strategy, planning process design, and AI-enabled decision making, helping clients across apparel, hardlines, grocery, and specialty retail modernize their operating models and improve performance in demand forecasting, assortment planning, and inventory productivity. As a Senior Manager, you will lead transformation engagements for retail clients, working directly with client executives and Accenture leadership to shape strategy, drive execution, and activate results.

Requirements

Minimum of 8 years of relevant professional experience with demonstrated expertise in one or more of the following domains: Category Management, Merchandise Financial Planning (MFP), Assortment Planning, Allocation, Replenishment, Demand Planning, or Supply Planning
Minimum of 2 years in professional services at a consulting firm (or equivalent internal consulting experience)
Bachelor's degree

Nice To Haves

Ability to lead large, transformational programs with multiple workstreams and stakeholders
Strong client management skills, including with senior stakeholders
Ability to coach, mentor, and develop junior team members
Excellent written and verbal communication skills
Strong problem-solving ability and sound business judgment
Comfort operating in ambiguous, fast-moving situations
Ability to resolve issues and manage risk proactively
Ability to manage and prioritize multiple workstreams in a dynamic environment
Familiarity with the operational nuances of one or more retail sub-industries, including apparel, hardlines, or grocery
Experience designing or supporting operating model design, process reinvention, capability assessments, roadmaps, and value case development
Experience solutioning approaches to client problems and supporting the business development/proposal cycle
Working knowledge of current trends in technology, analytics, and AI, and how they apply to merchandising and planning business problems
Prior industry experience in Buying, Planning, or Product Development
Hands-on experience leveraging AI tools such as Claude, ChatGPT, Copilot, or Gemini in a professional environment
Familiarity with leading planning platforms such as o9, Blue Yonder, Anaplan, Oracle, or RELEX
MBA or equivalent advanced degree

Responsibilities

Lead large, transformational programs with multiple concurrent workstreams and stakeholder groups
Orchestrate delivery across cross-functional teams spanning strategy, process, data / technology, and change management
Own client relationships, including executive sponsors, and manage alignment across disparate points of view, escalations and ambiguity as they arise
Ensure engagement quality, timeliness, and profitability
Lead assessments of current-state merchandising, planning, and inventory management capabilities against industry-leading practices
Design future-state operating models spanning category management, merchandise financial planning, assortment planning, allocation, replenishment, demand planning, and supply planning
Develop capability strategies, transformation roadmaps, and value cases that quantify the impact of change
Apply sub-industry nuance across apparel, hardlines, and/or grocery to tailor recommendations to client-specific dynamics
Bring current knowledge of AI, analytics, and emerging planning technologies to identify where they can solve merchandising and planning business problems
Help clients evaluate and adopt planning platforms and AI-enabled decision-making tools as part of broader transformation
Support the design and delivery of GenAI- and agentic-enabled planning capabilities where applicable to client roadmaps
Contribute to proposal development, solutioning, and the broader business development cycle for consulting engagements
Support the growth of the Retail Merchandising and Planning practice through asset development, thought leadership, and recruiting
Coach, mentor, and develop junior team members; contribute to staffing and performance management