Retail Merchandise Manager - PT

Michaels Stores•Richfield, MN
•$14 - $20•Onsite

About The Position

The Retail Merchandise Manager supports the Store Manager in leading store operations, ensuring compliance with company procedures, policies, standards, and applicable laws. The role provides Manager-on-Duty coverage and helps maintain service standards, operational continuity, store conditions, and business results. The position leads merchandise execution and inventory routines, including truck processing, workload planning, SISO routines, planogram and visual merchandising execution, promotional sets, price changes, Ship from Store fulfillment, RTVs, ASN receiving, and damages procedures. It also supports a clean, organized, customer-ready store and strong asset protection practices. The manager trains, coaches, and develops team members through onboarding and ongoing skill-building across assigned departments. Work includes frequent customer interactions in a fast-paced retail environment, and hours include nights, weekends, and early mornings. The stated base pay range is $14.00–$19.60, with possible overtime compensation in accordance with state and local laws.

Requirements

  • At least 3 years of retail leadership experience.
  • Ability to remain standing for long periods and move throughout the store.
  • Ability to bend, lift, carry, reach, and stretch regularly.
  • Ability to lift, carry, push, and pull merchandise and fixtures weighing up to 25–50 pounds, with or without reasonable accommodation.
  • Ability to climb ladders or step stools to stock and retrieve products.
  • Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
  • Ability to work in a fast-paced environment with frequent customer interactions.
  • Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Responsibilities

  • Assist the Store Manager in leading adherence to SOPs and company programs to ensure compliance with applicable laws and requirements.
  • Ensure execution of company policies and standards, holding the team accountable for store conditions and results.
  • Provide Manager-on-Duty coverage, maintaining floor leadership, service standards, and operational continuity.
  • Lead truck execution, including timely unloading, accurate sorting, and efficient merchandise flow to the sales floor.
  • Own workload planning and daily task prioritization with store leadership, aligning staffing and execution to business needs.
  • Execute and maintain SISO routines to support in-stock levels, replenishment accuracy, and sales readiness.
  • Oversee planogram execution, ensuring merchandising sets are completed accurately and on schedule.
  • Establish and maintain visual merchandising standards, including product placement and presentation.
  • Support a clean, organized, customer-ready store, including backroom organization and sales floor recovery.
  • Manage key inventory control activities, ensuring product accuracy, integrity, and efficient stock movement.
  • Execute ad sets and ensure promotional signage and product placement are compliant and customer focused.
  • Complete price changes accurately and on time, maintaining pricing integrity across the sales floor and systems.
  • Oversee Ship from Store fulfillment, ensuring orders are picked, packed, and shipped efficiently and accurately.
  • Process RTVs and ASN receiving, ensuring compliance, accurate documentation, and proper inventory adjustments.
  • Manage store damage procedures, including proper handling, reporting, and shrink reduction.
  • Train, coach, and develop team members through structured onboarding and ongoing skill-building across assigned departments.
  • Partner in maintaining strong asset protection practices and reducing shrink through awareness, compliance, and safe operations.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program.
  • Medical coverage, depending on position and eligibility.
  • Dental coverage, depending on position and eligibility.
  • Vision coverage, depending on position and eligibility.
  • Telemedicine services.
  • Flexible spending accounts.
  • Commuter benefits.
  • Tuition assistance.
  • Adoption assistance.
  • Voluntary insurance options.
  • Employee discounts.
  • Partner discount programs.
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