Pt. Merchandise Manager

Michaels•Tempe, AZ
•Onsite

About The Position

The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. The role ensures accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory management. The manager assists the Store Manager with leading adherence to company procedures and programs, maintains store standards and results, and provides Manager-on-Duty coverage. The role leads merchandise flow and inventory routines, oversees merchandising and promotional execution, and supports fulfillment, receiving, and returns processes. It also includes training, coaching, and developing team members and supporting asset protection practices. The work involves frequent movement throughout the store, standing for extended periods, repetitive tasks, and handling merchandise and fixtures. Work hours include nights, weekends, and early mornings.

Requirements

  • At least 3 years of retail leadership experience.
  • Ability to remain standing for long periods and move throughout the store.
  • Ability to bend, lift, carry, reach, and stretch regularly.
  • Ability to lift, carry, push, and pull merchandise and fixtures weighing up to 25–50 pounds, with or without reasonable accommodation.
  • Ability to climb ladders or step stools to stock and retrieve products.
  • Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
  • Ability to work in a fast-paced environment with frequent customer interactions.
  • Ability to work nights, weekends, and early mornings.
  • Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Responsibilities

  • Assist the Store Manager in leading adherence to Standard Operating Procedures and company programs, including compliance with applicable laws and requirements.
  • Ensure execution of company policies and standards, holding the team accountable for store conditions and results.
  • Provide Manager-on-Duty coverage and maintain floor leadership, service standards, and operational continuity.
  • Lead truck execution, including timely unloading, accurate sorting, and efficient merchandise flow to the sales floor.
  • Plan workloads and prioritize daily tasks in partnership with store leadership to align staffing and execution with business needs.
  • Execute and maintain SISO routines to support in-stock levels, replenishment accuracy, and sales readiness.
  • Oversee Planogram execution, ensuring merchandising sets are accurate and completed on schedule.
  • Establish and maintain visual merchandising standards, including initial product placement and presentation.
  • Support a clean, organized, and customer-ready store, including backroom organization and sales floor recovery.
  • Manage inventory control to ensure product accuracy, integrity, and efficient stock movement.
  • Execute ad sets, ensuring promotional signage and product placement are compliant and customer focused.
  • Complete price changes accurately and on time across the sales floor and systems.
  • Oversee Ship from Store fulfillment, ensuring orders are picked, packed, and shipped efficiently and accurately.
  • Process RTVs and ASN receiving in compliance with procedures, with accurate documentation and inventory adjustments.
  • Manage store damage procedures, including proper handling, reporting, and shrink reduction.
  • Train, coach, and develop team members through onboarding and ongoing skill-building across assigned departments.
  • Partner in maintaining asset protection practices and reducing shrink through awareness, compliance, and safe operations.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program.
  • Medical, dental, and vision coverage, depending on position and eligibility.
  • Telemedicine services.
  • Flexible spending accounts.
  • Commuter benefits.
  • Tuition assistance.
  • Adoption assistance.
  • Voluntary insurance options.
  • Employee discounts.
  • Partner discount programs.
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