PT. Merchandise Manager
About The Position
The Merchandise Manager helps customers shop the store and find what they need while building customer relationships and creating memorable custom framing solutions. The role supports a safe, clean, clutter-free, well-merchandised, and in-stock store environment; delivers customer service and sales and production results; and completes framing orders to a high standard of quality and on time. The position also supports store operations, including replenishment, truck unloading and stocking, cash handling, safety and shrink programs, and omnichannel processes. Work takes place in a public retail store and frame shop. Hours include nights, weekends, and early mornings.
Requirements
- Basic computer skills.
- Basic measuring skills.
- Ability to operate framing equipment and a glass cutter.
- Ability to regularly bend, lift, carry, reach, and stretch; move throughout the store; and remain standing for long periods.
- Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.
- Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Nice To Haves
- Retail experience.
- Experience selling products and/or services to customers.
Responsibilities
- Follow Standard Operating Procedures and company programs, policies, and standards to comply with applicable laws and requirements.
- Use Elevated ABC behaviors and personal design capabilities to build customer relationships and provide custom framing solutions.
- Deliver sales and production results.
- Complete framing orders with a high degree of quality and on time.
- Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
- Provide friendly customer service, help customers locate products, and offer solutions.
- Maintain a well-merchandised, in-stock store and a safe, clean, clutter-free environment.
- Support shrink and safety programs.
- Interact with others in an accepting and respectful manner, remain positive in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
- Participate in truck unloading and stocking, following truck standards and completing processes within budget.
- Operate the cash register and handle cash according to standards.
- Assist with omnichannel processes.
- Perform other duties as assigned.
Benefits
- 401(k) with employer match, depending on position and eligibility.
- Employee Assistance Program.
- Medical, dental, and vision coverage, depending on position and eligibility.
- Telemedicine services.
- Flexible spending accounts.
- Commuter benefits.
- Tuition assistance.
- Adoption assistance.
- Voluntary insurance options.
- Employee discounts.
- Partner discount programs.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
