Retail Merchandise Associate- Overnight Backroom Stocking

The TJX Companies, Inc.•Summerville, SC
•$14 - $14•Onsite

About The Position

The Retail Merchandise Associate is responsible for delivering a highly satisfying customer experience by engaging with customers and maintaining a clean, organized store. The associate follows operational, merchandising, and loss-prevention standards and may be cross-trained across store areas to support business needs. This position is identified as overnight backroom stocking in the job title, but the description does not provide further details about specific overnight stocking duties.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong communication and organizational skills, with attention to detail.
  • Ability to multitask.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Ability to lift heavy objects, with or without reasonable accommodation.
  • Ability to work effectively with peers and supervisors.

Nice To Haves

  • Retail customer experience preferred.

Responsibilities

  • Model established customer experience practices with internal and external customers.
  • Support a positive store culture through honesty, integrity, and respect.
  • Accurately ring customer purchases and returns and count change according to established procedures.
  • Promote credit and loyalty programs.
  • Follow the merchandising philosophy and established merchandising procedures and standards.
  • Process and prepare merchandise for the sales floor accurately and according to company procedures and standards.
  • Initiate and participate in store recovery as needed throughout the day.
  • Maintain organizational, cleanliness, and recovery standards for the sales floor and help maintain the cleanliness of the entire store.
  • Provide and accept recognition and constructive feedback.
  • Adhere to labor laws, policies, and procedures.
  • Support and participate in store shrink-reduction goals and programs.
  • Participate in safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount.
  • Employee assistance program (EAP).
  • Smoking cessation support.
  • Bereavement benefit.
  • 401(k) associate contributions.
  • Child care and cell phone discounts.
  • Pet and legal insurance.
  • Credit union.
  • Referral bonuses.
  • 401(k) match for associates who meet service or hours requirements.
  • Medical, dental, and vision coverage for associates who meet service or hours requirements.
  • Health savings account (HSA) and health care flexible spending account (FSA), subject to eligibility requirements.
  • Life insurance and short- and long-term disability coverage, subject to eligibility requirements.
  • Paid parental leave, paid holidays, vacation, and sick time for associates who meet service or hours requirements.
  • Auto and home insurance discounts.
  • Scholarship program.
  • Adoption assistance.
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