Retail Merchandise Associate

TJX • Columbia, MD

3d • Onsite

About The Position

The Retail Merchandise Associate is responsible for delivering a highly satisfying customer experience by engaging and interacting with customers, following customer experience principles, and maintaining a clean and organized store. The role adheres to operational, merchandising, loss prevention, labor, and safety standards. Associates may be cross-trained in multiple store areas to support business needs.

The associate supports a positive store culture through honesty, integrity, and respect; processes purchases and returns accurately; promotes credit and loyalty programs; prepares merchandise for the sales floor; and participates in store recovery, cleanliness, and shrink-reduction efforts. The role also involves giving and receiving recognition and constructive feedback and performing other duties as assigned.

The position is at TJ Maxx Store 1250 in Columbia, Maryland. Starting pay is $16.00–$16.50 per hour, with actual starting pay determined by relevant skills, qualifications, and experience.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills, with attention to detail.
• Ability to multitask.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to lift heavy objects, with or without reasonable accommodation.
• Ability to work effectively with peers and supervisors.

Nice To Haves

• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfying customer experience by engaging and interacting with customers and following established customer experience practices.
• Support a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases and returns and count change according to operating procedures.
• Promote credit and loyalty programs.
• Follow merchandising philosophy and established merchandising procedures and standards.
• Process and prepare merchandise for the sales floor according to company procedures and standards.
• Initiate and participate in store recovery throughout the day as needed.
• Maintain organizational, cleanliness, and recovery standards on the sales floor and help maintain the entire store.
• Provide and accept recognition and constructive feedback.
• Adhere to labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) associate contributions
• Child care and cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• For eligible associates: 401(k) match, medical, dental, and vision coverage, HSA, health care FSA, life insurance, short- and long-term disability, paid parental leave, paid holidays, vacation and sick time, auto and home insurance discounts, scholarship program, and adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed