Retail Merchandise Associate

TJX • Missoula, MT

12d • Onsite

About The Position

The Retail Merchandise Associate is responsible for delivering a highly satisfying customer experience through customer engagement and interaction, maintaining a clean and organized store, and following operational, merchandise, and loss prevention standards. The associate may be cross-trained in multiple store areas to support business needs. The position also involves processing customer transactions and merchandise, supporting merchandising and store recovery, and contributing to store safety and shrink-reduction efforts.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills, with attention to detail.
• Ability to multitask.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to lift heavy objects, with or without reasonable accommodation.

Nice To Haves

• Retail customer experience preferred.

Responsibilities

• Model established customer experience practices with internal and external customers.
• Support a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases and returns and count change according to operating procedures.
• Promote credit and loyalty programs.
• Maintain the merchandising philosophy and follow merchandising procedures and standards.
• Process and prepare merchandise for the sales floor according to company procedures and standards.
• Initiate and participate in store recovery throughout the day as needed.
• Maintain sales-floor organization, cleanliness, and recovery standards, and participate in maintaining and cleaning the entire store.
• Provide and accept recognition and constructive feedback.
• Adhere to labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match, for eligible associates
• Medical, dental, and vision insurance, for eligible associates
• Health savings account (HSA), for eligible associates
• Health care flexible spending account (FSA), for eligible associates
• Life insurance, for eligible associates
• Short- and long-term disability, for eligible associates
• Paid parental leave, for eligible associates
• Paid holidays, vacation, and sick time, for eligible associates
• Auto and home insurance discounts, for eligible associates
• Scholarship program, for eligible associates
• Adoption assistance, for eligible associates
• Competitive salary and benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed