Retail Merchandise Associate

The TJX Companies, Inc.•Bellingham, WA

12d•$19 - $30•Onsite

About The Position

The Retail Merchandise Associate is responsible for delivering a highly satisfied customer experience by engaging and interacting with customers, following customer experience principles, and maintaining a clean and organized store environment. The associate adheres to operational, merchandise, and loss prevention standards and may be cross-trained in multiple store areas to support business needs. The role supports a positive store culture through honesty, integrity, and respect; handles customer purchases and returns accurately; promotes credit and loyalty programs; follows merchandising procedures; prepares merchandise for the sales floor; and contributes to store recovery, cleanliness, safety, and shrink-reduction efforts. Other duties may be assigned. The position is at the Sierra store at 4313 Meridian Street, Bellingham, Washington. Starting pay is $19.13–$19.63 per hour, with a full range of $19.13–$30.40 per hour. Actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

Excellent customer service skills.
Ability to work a flexible schedule to support business needs.
Strong communication and organizational skills, with attention to detail.
Ability to multitask.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to lift heavy objects, with or without reasonable accommodation.
Ability to work effectively with peers and supervisors.

Nice To Haves

Retail customer experience preferred.

Responsibilities

Role-model established customer experience practices with internal and external customers.
Support and embody a positive store culture through honesty, integrity, and respect.
Accurately ring customer purchases and returns and count change according to established procedures.
Promote credit and loyalty programs.
Maintain the merchandising philosophy and follow established merchandising procedures and standards.
Accurately process and prepare merchandise for the sales floor according to company procedures and standards.
Initiate and participate in store recovery throughout the day as needed.
Maintain organizational, cleanliness, and recovery standards on the sales floor and help maintain the cleanliness of the entire store.
Provide and accept recognition and constructive feedback.
Adhere to labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Participate in safety awareness and maintain a safe environment.
Perform other duties as assigned.